- Level
- confirmed
- Worst impact
- Degraded
- Components
- App, Public API
- Down Index
- 29of 100
What to do
Check whether you use Runway App, Public API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 57m it lasted.
Anything that failed between 2026-05-11 09:52 UTC and 2026-05-11 15:49 UTC may need a replay.Subscribe to Runway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=runway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Runway 4
- investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
provider
- investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
provider
- monitoring
We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times
provider
- resolved
We think the impact from the issue is over.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7eb49af4a7
Is Runway still down?
No, this incident was resolved 2026-05-11 15:49 UTC. For Runway's live state, see https://down.guide/runway.
How long did it last?
5h 57m, from 2026-05-11 09:52 UTC to 2026-05-11 15:49 UTC, by the times Runway posted.
What was affected?
Runway named App, Public API.
What caused it?
Runway hasn't published a root cause. If it does, it shows here.
Where does this come from?
Runway's official status page, https://status.runwayml.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.