We've identified a problem with generations and are working on a fix

What to do

• Check whether you use Runway App, Backend, Public API. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

  Anything that failed between 2026-06-03 13:31 UTC and 2026-06-03 15:02 UTC may need a replay.

• Subscribe to Runway's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=runway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Runway 4

1. investigatingJun 3, 2026, 1:31 PM UTC

   We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

   provider

2. investigatingJun 3, 2026, 1:40 PM UTC

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

   provider

3. monitoringJun 3, 2026, 2:50 PM UTC

   We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

   provider

4. resolvedJun 3, 2026, 3:02 PM UTC

   This incident has now been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.