Runway: Elevated Seedance moderation errors

What to do

Check whether you use Runway App, Backend, Public API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 30m it lasted.
Anything that failed between 2026-10-06 18:52 UTC and 2026-10-06 20:22 UTC may need a replay.
Subscribe to Runway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=runway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

monitoringOct 6, 2026, 6:52 PM UTC
We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
provider
monitoringOct 6, 2026, 6:55 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
provider
monitoringOct 6, 2026, 6:58 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
provider
resolvedOct 6, 2026, 8:22 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Runway still down?

No, this incident was resolved 2026-10-06 20:22 UTC. For Runway's live state, see https://down.guide/runway.

How long did it last?

1h 30m, from 2026-10-06 18:52 UTC to 2026-10-06 20:22 UTC, by the times Runway posted.

What was affected?

Runway named App, Backend, Public API.

What caused it?

Runway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Runway's official status page, https://status.runwayml.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.