Runway: We've identified a problem and are working on a fix

What to do

Check whether you use Runway App, Backend, Public API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 2h 43m it lasted.
Anything that failed between 2026-04-14 01:21 UTC and 2026-04-14 04:03 UTC may need a replay.
Subscribe to Runway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=runway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 14, 2026, 1:21 AM UTC
Our engineering team is investigating a problem with assets affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
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monitoringApr 14, 2026, 3:52 AM UTC
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
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resolvedApr 14, 2026, 4:03 AM UTC
This incident has now been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Runway still down?

No, this incident was resolved 2026-04-14 04:03 UTC. For Runway's live state, see https://down.guide/runway.

How long did it last?

2h 43m, from 2026-04-14 01:21 UTC to 2026-04-14 04:03 UTC, by the times Runway posted.

What was affected?

Runway named App, Backend, Public API.

What caused it?

Runway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Runway's official status page, https://status.runwayml.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.