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MarketingCloudCoreService Degradation on DB2, DB5, DB10, DB13…

Degraded Lasted 23h 23m · started · Salesforce's page

Level
confirmed
Worst impact
Degraded
Components
MarketingCloudCoreService
Regions
db2, db5, db10, db13, db20, db33, db34, db38, db42, db44, db62, db67, db70, db72, db79, db85, db89, db93, db97, db117, db118, db123, db131, db139, db168, db169, db171, db431, db434, db435, db439, db466, db468, db603, db608, db615, db618, db621, db627, db628, db670, db671, db678, db680, db691, db692, db695, db696, db697, db704, db708, db709, db710, db715, db716, db720, db724, db729, db732, db736, db746, db757, db760, db762, db775, db778, db782, db786, db787, db790, db791, db794, db6007, db6015, db6027, db6030, db7007, db7008, db7015, db7016, db7022, db7025, db7026, db7028, db7030, db7036, db7037, db7039, db7044, db7047, db7049, db7050, db7052, db7055, db7059, db7060, db7067, db7073, db7082, db7094, db7099, db7109, db7125, db7131, db7144, db7156, db7159, db7163, db7164, db7165, db7166, db7168, db7171, db7176, db7179, db7183, db10001, db10006, db10008, db10010, db10011, db10012, db10014, db10015, db10016, db10017, db10020, db10021, db10022, db10024, db10026, db10028, db10032, db10033, db10036, db10039, db10040, db10044, db10047, db10048, db10053, db10056, db10058, db10063, db10065, db10066, db10068, db10070, db10075, db10076, db10078, db10079, db10080, db10081, db10082, db10085, db10094, db10097, db10104, db10117, db10135, db10136, db10139, db10141, db10142, db10147, db10152, db10178, db10198, db10207, db10212, db10218, db10226, db11001, db11004, db11021, db11025, db11033, db11044, db11049, db11054, db11057, db11062, db11066, db11069, db11093, db11099, db11126, db11144, db11147, db11159, db11162, db11181, db11233, db11241, db11244, db11256, db11271, db11319, db11373, db11385, db11418, db11442, db11451, db11609, db12006, db12012, db12015, db12020, db12026, db12034, db12038, db12041, db12058, db12064, db12074, db12118, db12123, db12129, db12130, db12142, db12160, db12163, db12166, db12177, db12184, db12198, db12201, db12204, db12208, db12219, db12228, db12249, db12252, db12253, db12280, db12307, db12343, db12367, db12379, db12388, db12406, db12442, db12451, db12460, db12601, db12604, db13003, db13033, db13036, db13043, db13060, db13075, db13084, db13087, db13097, db13099, db13102, db13108, db13111, db13114, db13153, db13155, db13156, db13165, db13171, db13189, db13192, db13198, db13201, db13204, db13213, db13216, db13219, db13222, db13225, db50109, db51040
Down Index
43of 100

What to do

  • Check whether you use Salesforce MarketingCloudCoreService in db2, db5, db10, db13. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 23h 23m it lasted.

    Anything that failed between 2026-11-04 15:18 UTC and 2026-11-05 14:41 UTC may need a replay.
  • Subscribe to Salesforce's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Salesforce

No updates posted.

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5ba7408ee1

Is Salesforce still down?

No, this incident was resolved 2026-11-05 14:41 UTC. For Salesforce's live state, see https://down.guide/salesforce.

How long did it last?

23h 23m, from 2026-11-04 15:18 UTC to 2026-11-05 14:41 UTC, by the times Salesforce posted.

What was affected?

Salesforce named MarketingCloudCoreService in db2, db5, db10, db13.

What caused it?

Salesforce hasn't published a root cause. If it does, it shows here.

Where does this come from?

Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.