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Salesforce

MCGrowth Degradation on AUS4S, AUS6S, AUS20S, AUS26S…

Major outage Ongoing for 16h 6m · started · Salesforce's page

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Major outage
Components
MCGrowth
Regions
aus4s, aus6s, aus20s, aus26s, aus60, aus62, aus64, aus66, aus68, aus70, aus72, aus74, aus76, aus82, aus84, aus86, aus90, aus92, aus102, can52, che28, deu70, deu114s, fra4s, fra8s, fra32, fra34, fra36, fra44, fra46, fra50, fra54, fra56, fra66, fra80, fra84, fra88, fra90, fra104, gbr34, gbr36, gbr38, gbr48, gbr50, gbr52, gbr54, gbr56, gbr64, gbr68, gbr72, gbr76, gbr88, gbr94, gbr118, gbr120, gbr122, gbr136s, ita38, jpn22s, jpn136, jpn140, jpn142, jpn146, jpn156, swe10, swe16, swe64, swe70, usa352, usa856, usa942s, usa1138, usa1160, usa1280, usa1330
Down Index
78of 100

Summary

Salesforce says some Marketing Cloud Next customers on the AUS68, AUS72, AUS76, AUS82, AUS84 and AUS86 instances cannot publish email content, and affected content may remain in Processing. The cause has been identified, and a fix is being validated before wider rollout.

Written by anthropic/claude-haiku-5.5 from Salesforce's own updates.

What to do

  • Check whether you use Salesforce MCGrowth in aus4s, aus6s, aus20s, aus26s. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Fail over away from aus4s, aus6s, aus20s, aus26s if you can, or switch to a fallback provider.

    Otherwise back off retries and queue work, so you don't add load while it recovers.
  • Watch Salesforce's own updates; this page re-reads them every minute.

  • Subscribe to Salesforce's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Salesforce 5

  1. investigatingcauseofissue

    We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

    provider

  2. investigatingpotentialcause

    We are investigating a potential cause of the issue.

    provider

  3. investigatingcauseofissue

    We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

    provider

  4. update

    We have identified the cause of the issue preventing some Marketing Cloud Next customers on the AUS68, AUS72, AUS76, AUS82, AUS84 and AUS86 instances from publishing email content. Affected content may remain in “Processing” status. Sending emails that were already published is not affected. We have taken steps to prevent further impact. We are now working to restore publishing for affected customers and are validating the fix before rolling it out more widely. Customers with an open support case will be contacted directly with steps to resolve the issue. We will provide further update as soon as we have more information.

    provider

  5. update

    We have identified the cause of the issue preventing some Marketing Cloud Next Gen customers from publishing email content. Affected content may remain in “Processing” status. Sending emails that were already published is not affected. We have taken steps to prevent further impact. We are now working to restore publishing for affected customers and are validating the fix before rolling it out more widely. Customers with an open support case will be contacted directly with steps to resolve the issue. We will provide further update as soon as we have more information.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-611609e476

Is Salesforce down right now?

Salesforce reports major outage (MCGrowth Degradation on AUS4S, AUS6S, AUS20S, AUS26S…), open since 2026-11-06 00:20 UTC. Live state for every component: https://down.guide/salesforce.

What was affected?

Salesforce named MCGrowth in aus4s, aus6s, aus20s, aus26s.

What caused it?

Salesforce hasn't published a root cause. If it does, it shows here.

Where does this come from?

Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.