- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dedibox, Billing
- Down Index
- 24of 100
What to do
Check whether you use Scaleway Dedibox, Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3d 5h it lasted.
Anything that failed between 2026-06-02 08:57 UTC and 2026-06-05 14:21 UTC may need a replay.Subscribe to Scaleway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Scaleway 4
- investigating
We have noticed that payments with AMEX card are not successful. Our engineers are investigating.
provider
- identified
We have identified the issue and are currently working on a fix.
provider
- monitoring
The incident is now mitigated, and we are actively monitoring the situation. Failed AMEX payments have been retried and are processing successfully. New orders and renewals can now be processed using AMEX as normal.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0396a73750
Is Scaleway still down?
No, this incident was resolved 2026-06-05 14:21 UTC. For Scaleway's live state, see https://down.guide/scaleway.
How long did it last?
3d 5h, from 2026-06-02 08:57 UTC to 2026-06-05 14:21 UTC, by the times Scaleway posted.
What was affected?
Scaleway named Dedibox, Billing.
What caused it?
Scaleway hasn't published a root cause. If it does, it shows here.
Where does this come from?
Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.