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down.guideby Sazabi
Scaleway

Scaleway status history

406 incidents over the last year, newest first; 99.80% uptime (90 days), 99.65% uptime (12 months). History from before down.guide started reading the page is imported from Scaleway's own archive.

Month

2026-11

13 incidents

  1. ScalewayDegradedMonitoring
    [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D
    monitoring a fix, open 3h 45mRPN
  2. ScalewayDegradedMonitoring
    [DC3] Switch issues in room 4-4 rack B14 / B15

    Scaleway says an incident affecting switches in room 4-4, racks B14 and B15 in DC3, is in monitoring status. The provider reported the switch was unavailable, a technician was replacing the switch in B14, and a fix has been implemented with results being monitored.

    monitoring a fix, open 8h 30mDedibox, DC3
  3. ScalewayPartial outageMonitoring
    - [FR-PAR-1] Metadata API through VPC is experiencing slow response time
    monitoring a fix, open 3d 7hfr-par-1, VPC
  4. ScalewayDegradedMonitoring
    [LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped

    Scaleway says Load Balancer creation and configuration, and auto-healing, in PAR1 were affected by an internal metadata API failure, starting 2026-11-03 at 09:54 UTC. The incident is now in monitoring, and the provider says the situation should be back to normal.

    monitoring a fix, open 3d 9hfr-par-1, Load Balancer
  5. ScalewayDegraded
    [Transactionnal Email] - Delivering Issue
    lasted 3h 6mTransactional Email
  6. ScalewayDegraded
    [Serverless Functions/Containers] - [nl-ams] - Connectivity issues
    lasted 4h 29mnl-ams-1, nl-ams-2, nl-ams-3 +2
  7. ScalewayDegraded
    Cockpit (pl-waw) Traces ingestion is degraded
    lasted 2h 38mCockpit
  8. ScalewayDegraded
    - [fr-par] - Some Serverless Containers are unreachable
    lasted 4h 10mfr-par-1, fr-par-2, fr-par-3 +1
  9. ScalewayDegraded
    [NETWORK] Switch down in DC3 Room 46 Rack B09-B10
    lasted 2h 23mDedibox, DC3, RPN
  10. ScalewayDegraded
    - Billing consumptions in November are not up-to-date
    lasted 17h 12mBillingeu
  11. ScalewayDegraded
    [NETWORK] - [DC5] RPN switch is down on DC5/S9/C52
    lasted 2h 18mDC5, RPN
  12. ScalewayDegraded
    [Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable.
    lasted 0m
  13. ScalewayDegraded
    [Container Registry] - FR-PAR - API unreacheable upstream request timeout.
    lasted 0mfr-par-1, fr-par-2, fr-par-3 +1
Month

2026-10

57 incidents

  1. ScalewayDegraded
    [fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights
    lasted 3d 3hServerless-Database
  2. ScalewayDegraded
    [NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errors
    lasted 0mServerless Container
  3. ScalewayDegraded
    [fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster
    lasted 7d 3hBlock Storage, Databases, Instances
  4. ScalewayPartial outage
    [fr-par] [Serverless SQL DB] All SQL databases are unavailable
    lasted 1dServerless-Database
  5. ScalewayDegraded
    - TEM IP address blacklist
    lasted 14mTransactional Email
  6. ScalewayDegraded
    [WEBHOSTING] - PF-13 issue
    lasted 19h 35mWeb Hosting
  7. ScalewayDegraded
    [Managed database] - [AMS] - New instances can't be provisioning
    lasted 1mnl-ams-1, nl-ams-2, nl-ams-3 +1
  8. ScalewayDegraded
    [it-mil] impossible to create Serverless Containers
    lasted 4mServerless Container
  9. ScalewayDegraded
    [Generative APIs] - GLM-5.3 model unavailability
    lasted 1d 23hGenerative API
  10. ScalewayDegraded
    [GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts

    The provider says that some requests to the deepseek-v4-flash and deepseek-v4.1-flash models in its GenerativeAPI product had experienced elevated timeouts. On 2026-10-26 it reported that error rates were improving and it was monitoring. On 2026-11-06 it marked the incident resolved.

    lasted 10d 17hGenerative API
  11. ScalewayDegraded
    Kapsule] - [fr-par] Nodes may fail to spawn due to a missing node image
    lasted 2d 4hKubernetes Kapsule
  12. ScalewayDegraded
    [Support] Delays in ticket processing
    lasted 1mExcellence
  13. ScalewayDegraded
    [Generative API's] - Deepseek-v4.1-flash timeouts
    lasted 0mGenerative API
  14. ScalewayDegraded
    [Support] Call Handling Delays
    lasted 12mExcellenceus
  15. ScalewayDegraded
    [BookMyName] PHP emergency migration — multiple service regressions
    lasted 3d 20hBookMyName
  16. ScalewayDegraded
    [COCKPIT] - fr-par - SCW logs latency / partial drop in ingestion
    lasted 5mCockpit
  17. ScalewayDegraded
    [Serverless Functions][fr-par/nl-ams/pl-waw] Security updates applied to PHP and Node.js runtimes
    lasted 51mfr-par-1, fr-par-2, fr-par-3 +7
  18. ScalewayDegraded
    AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable
    lasted 21h 46mAMS, RPN
  19. ScalewayPartial outage
    [GAPI] - [global] - Dedicated deployment deletion failing
    lasted 13h 24mGenerative API
  20. ScalewayMajor outage
    P2 - [WEBHOSTING] - PHP Emergency maintenance
    lasted 5d 2hHosting, Web Hosting
  21. ScalewayMajor outage
    Emergency Maintenance - Dedibox Console
    lasted 16h 45mDedibox, Dedibox Console
  22. ScalewayMajor outage
    [BookMyName][Security] Emergency maintenance - BMN services unavailable
    lasted 18h 54mBookMyName
  23. ScalewayDegraded
    [fr-par-2] - Block Storage control plane issue during upgrade
    lasted 0m
  24. ScalewayDegraded
    [Generative API] - [global] - New dedicated deployment creation temporarily unavailable
    lasted 7h 41mGenerative API
  25. ScalewayDegraded
    [Cockpit] (fr-par) custom logs datasources were partially unavailable for writing and querying
    lasted 0m
  26. ScalewayDegraded
    [IAM] Some users experienced login issues with SAML authentication
    lasted 0mIAM
  27. ScalewayDegraded
    [Generative API] - [global] - GLM-5.3 timeouts
    lasted 16d 19hfr-par-1, fr-par-2, fr-par-3 +10
  28. ScalewayDegraded
    [fr-par] Partial unavailability affecting an Object Storage cluster
    lasted 21h 2mObject Storage
  29. ScalewayDegraded
    [Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
    lasted 24mGenerative API
  30. ScalewayDegraded
    [Cockpit] Listing data exporters results in an error
    lasted 21h 38mfr-par-1, fr-par-2, fr-par-3 +10
  31. ScalewayDegraded
    Degraded Performances on it-mil APIs

    Scaleway says its it-mil APIs had degraded performance, with some requests seeing elevated latency, intermittent errors, or timeouts. The provider says a fix was implemented and later marked the incident resolved.

    lasted 17d 1hAPIs, it-mil-1, it-mil-2 +1
  32. ScalewayDegraded
    [Generative API] - [global] - Deepseek v4.1 flash timeouts
    lasted 20h 1mGenerative API
  33. ScalewayDegraded
    [Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
    lasted 2h 7mServerless-Databaseeu
  34. ScalewayDegraded
    [Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
    lasted 22h 58mDedibox
  35. ScalewayDegraded
    [Instances] - AMS1 / Room Hall6 / Rack 6.12.32 - ams1dc1-net-f02lf75.ams1 crashes multiple time
    lasted 2mInstances
  36. ScalewayDegraded
    [FR-PAR-1] - Failure in cooling system
    lasted 1h 2mfr-par-1, Instances
  37. ScalewayDegraded
    [GAPI] - [Global] - Qwen3 Embeddings produces timeouts
    lasted 30mGenerative API
  38. ScalewayDegraded
    - Public Switch Unreachable at DC3, Rack S46-E16
    lasted 4d 7hDedibox, DC3
  39. ScalewayDegraded
    [Network] [DC2]- Switch Down in Room 205-Rack G2.
    lasted 4h 23mDedibox, DC2
  40. ScalewayDegraded
    [Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance
    lasted 1dDC5, RPNeu
  41. ScalewayDegraded
    [Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
    lasted 19h 54mDedibox, DC5
  42. ScalewayDegraded
    [DOMAIN-DNS] - DNS synchronization failed
    lasted 10d 21hDomains
  43. ScalewayDegraded
    [Support] Delays in ticket processing
    lasted 17d 16hExcellence
  44. ScalewayDegraded
    [Support] Call Handling Delays
    lasted 17d 16hExcellenceus
  45. ScalewayDegraded
    - [fr-par] - Jobs are stuck in a transient state
    lasted 35mJobs
  46. ScalewayDegraded
    [Dedibox VPS] [fr-par] - servers locked in Paris location
    lasted 1h 39mDedibox VPSeu
  47. ScalewayDegraded
    Increase in 5xx errors on fr-par Container Registry
    lasted 14d 7hfr-par-1, fr-par-2, fr-par-3 +6
  48. ScalewayDegraded
    [Cockpit]- it-mil - api down
    lasted 0mCockpit
  49. ScalewayDegraded
    [Key Manager] - it-mil - api unavailable
    lasted 1d 23hSecret Manager
  50. ScalewayDegraded
    [Generative APIs] - [fr-par] - glm-5.2 service instabilities
    lasted 2d 19hGenerative API
  51. ScalewayPartial outage
    [DOMAINS] API communication lost
    lasted 1mDomains
  52. ScalewayDegraded
    [DC5] Public Switch in rack b11 room 1 is down
    lasted 3h 17mNetwork
  53. ScalewayDegraded
    [Support] Call Handling Delays
    lasted 1d 22hExcellenceus
  54. ScalewayDegraded
    [DC5] Several Switch and server down Row B and D
    lasted 1d 2hDedibox, DC5
  55. ScalewayDegraded
    [Web Hosting] - Intermittent access on pf-1004 platform
    lasted 50mHosting
  56. ScalewayDegraded
    [Dedibox VPS] - [fr-par] servers locked in Paris location
    lasted 10h 21mDedibox VPSeu
  57. ScalewayDegraded
    [SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
    lasted 5h 48mJobs
Month

2026-09

47 incidents

  1. ScalewayDegraded
    - TEM IP address blacklist
    lasted 12mTransactional Email
  2. ScalewayPartial outage
    - Global - Account API Down
    lasted 5h 13mBilling, Environmental Footprint, IAM +1
  3. ScalewayDegraded
    [Serverless SQL DB] - [fr-par] Daily backup didn't work last night
    lasted 3h 15mfr-par-1, fr-par-2, fr-par-3 +1
  4. ScalewayDegraded
    [FR-PAR] Network perturbations
    lasted 6d 18hfr-par-1, fr-par-2, fr-par-3
  5. ScalewayDegraded
    [AGWX] Stabilities issues in fr-par
    lasted 19mfr-par-1, fr-par-2, APIs +1
  6. ScalewayDegraded
    RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
    lasted 3h 57mAMS, RPNeu
  7. ScalewayDegraded
    [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
    lasted 9d 2hCockpit
  8. ScalewayDegraded
    [OBJS] pl-waw: Operations are slow
    lasted 1d 22hpl-waw-1, pl-waw-2, pl-waw-3 +1
  9. ScalewayDegraded
    [GenAPI] gpt-oss error rate increase
    lasted 5d 13hAPIs
  10. ScalewayDegraded
    [EDGE] Faulty cache server
    lasted 3dEdge service
  11. ScalewayDegraded
    [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata
    lasted 0mElastic Metal
  12. ScalewayDegraded
    [fr-par] Qwen 3 235B saturated
    lasted 8d 12hGenerative API
  13. ScalewayDegraded
    [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness
    lasted 0mGenerative API
  14. ScalewayDegraded
    RPN switch reboot in DC2/S301/D13
    lasted 0m
  15. ScalewayDegraded
    [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
    lasted 29mHosting
  16. ScalewayDegraded
    san-dc2-7 unreachable
    lasted 3d 17hSAN
  17. ScalewayDegraded
    [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability
    lasted 0mCockpit
  18. ScalewayDegraded
    [Instances] - not all resolvers updated with new subnet  78.232.0.0/21
    lasted 0mInstances
  19. ScalewayDegraded
    [INSTANCE][FR-PAR-2] Outbound connectivity issues
    lasted 1h 35mfr-par-2, Instances
  20. ScalewayDegraded
    [GAPI] - Dedicated deployment cannot start properly
    lasted 13h 53mGenerative API
  21. ScalewayDegraded
    [Dedibox] DC5 - room 9 - rack D31 - RPN switch down
    lasted 24mDedibox, DC5
  22. ScalewayDegraded
    [Kafka] - [mil] - API instabilities
    lasted 0mit-mil-1, Kafka
  23. ScalewayDegraded
    [Serverless Containers] - [mil] - API instabilities
    lasted 3h 12mit-mil-1, Serverless Container
  24. ScalewayDegraded
    [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
    lasted 55mWeb Hosting
  25. ScalewayDegraded
    [Support] Delays in ticket processing
    lasted 22d 20hExcellence
  26. ScalewayDegraded
    [Support] Phone assistance is unavailable
    lasted 6d 22hExcellence
  27. ScalewayDegraded
    [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state
    lasted 0mPublic Gateway
  28. ScalewayDegraded
    [NETI] - DC2/S103/A7 - Public switch reboot
    lasted 1h 13mDedibox, DC2
  29. ScalewayDegraded
    [generative-apis] - [fr-par ] - gemma4 unhealthy
    lasted 18d 2hGenerative API
  30. ScalewayDegraded
    [NETI] - DC3/S45/C5 - Public switch has rebooted
    lasted 4mDC3, Network
  31. ScalewayDegraded
    [MGDB] - [fr-par] - Restore Snapshot is broken
    lasted 1d 1hDatabases
  32. ScalewayDegraded
    [fr-par] some jobs cannot be started due to internal error
    lasted 5h 16mJobs
  33. ScalewayPartial outage
    [VPCL] - it-mil-1 - Network Incident on going at IT-MIL-1
    lasted 8mData Warehouse, Kafka, Kubernetes Kapsule +5
  34. ScalewayDegraded
    [NETI] - AMS1/H6/6B52 - Public switch has rebooted
    lasted 0mDedibox, nl-ams-1
  35. ScalewayDegraded
    [NETI] - DC2/301/D4 - Public switch unavailable
    lasted 39mNetwork
  36. ScalewayDegraded
    [NL-AMS] Traces ingestion unavailable
    lasted 0mObservability
  37. ScalewayDegraded
    [REGX] - [it-mil] - Cannot authenticate/pull/push images
    lasted 1h 29mContainer Registry, it-mil-1
  38. ScalewayDegraded
    [NETI] - DC2 / 202-A / A11 - Switch unreachable
    lasted 2mDC2, Network
  39. ScalewayPartial outage
    [OBJS] - [it-mil] - Elevated error rate - All hive nodes are down
    lasted 53mit-mil-1, Object Storage
  40. ScalewayMajor outage
    [IT-MIL]Multiple APIs are down
    lasted 3h 18mAPIs, it-mil-1
  41. ScalewayDegraded
    [TREM] - Delivery latency
    lasted 16mTransactional Email
  42. ScalewayDegraded
    [BOOKMYNAME] – Global – .CO TLD Connectivity Issue
    lasted 0mBookMyName
  43. ScalewayDegraded
    [DC5] Public switch reboot
    lasted 3d 20hDedibox, DC5
  44. ScalewayDegraded
    [LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
    lasted 1h 18mfr-par-1, Load Balancer
  45. ScalewayDegraded
    [VPC] Network Connectivity issues in pl-waw-3
    lasted 26dpl-waw-3, VPC
  46. ScalewayDegraded
    Public switch reboot in DC3 - Room 4 - Zone 4-5 - Rack A11
    lasted 0mDedibox, DC3
  47. ScalewayDegraded
    [BILL] - Duplicate PDF documents for Scaleway Italia customers
    lasted 8h 10mBilling
Month

2026-08

33 incidents

  1. ScalewayDegraded
    - [DC3] - dedibackup unavalaible - 500 error
    lasted 29d 3hDedibackup
  2. ScalewayDegraded
    [Elastic Metal] Install issues
    lasted 2h 25mElastic Metal
  3. ScalewayDegraded
    [GAPI] - missing metrics in cockpit
    lasted 27mGenerative API
  4. ScalewayDegraded
    Temporary Traffic Loss on partial FR-PAR-2 instances
    lasted 0mfr-par-2, Instances, Network
  5. ScalewayDegraded
    [CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
    lasted 46mfr-par-1, fr-par-2, fr-par-3 +7
  6. ScalewayDegraded
    [EDGE] - [GLOBAL] - latency on some nodes
    lasted 4h 5mEdge service
  7. ScalewayDegraded
    [OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
    lasted 1dnl-ams-1, nl-ams-2, nl-ams-3 +1
  8. ScalewayDegraded
    [SEDB] - [fr-par] - Endpoint not displayed correctly in the console
    lasted 11d 19hfr-par-1, fr-par-2, fr-par-3 +1
  9. ScalewayDegraded
    [DNSE] - [waw1] - no update on DNS
    lasted 35m
  10. ScalewayDegraded
    [BMNA] - global - epp instability for some TLDs
    lasted 35mBookMyName, Domains, Domains
  11. ScalewayDegraded
    [OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
    lasted 11mObject Storage
  12. ScalewayDegraded
    [BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
    lasted 2h 58mBookMyName
  13. ScalewayPartial outage
    [API] - [it-mil] - Not Available
    lasted 33mAPIs
  14. ScalewayDegraded
    [fr-par] Site-to-site VPN configuration issue
    lasted 38d 21hfr-par-1, fr-par-2, fr-par-3 +1
  15. ScalewayDegraded
    pl-waw - websites scw.site inaccessible
    lasted 24mpl-waw-1, pl-waw-2, pl-waw-3 +1
  16. ScalewayDegraded
    [Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
    lasted 20h 45mfr-par-1, fr-par-2, fr-par-3 +1
  17. ScalewayDegraded
    [VPCL] - [WAW2] - Some Instances were not reachable using VPC on PL-WAW-2
    lasted 0mInstances, VPC
  18. ScalewayDegraded
    [EDGE] - random 403 returned on 76 pipelines
    lasted 1h 31mEdge service
  19. ScalewayDegraded
    [PAR] Nine IX blackholed some traffic
    lasted 4d 22hDedibox, DC1, DC2 +3us
  20. ScalewayMajor outage
    [Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
    lasted 2h 38mDomains
  21. ScalewayDegraded
    [BMNA] - AFNIC EPP connection
    lasted 23h 51mBookMyNameeu
  22. ScalewayDegraded
    [EDGE] - 503 error
    lasted 6d 7hEdge service
  23. ScalewayDegraded
    [CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)
    lasted 27d 6hCockpit
  24. ScalewayDegraded
    [FR-PAR] Serverless Databases issue
    lasted 7d 7hServerless-Database
  25. ScalewayDegraded
    [OBJS] - [PL-WAW] - Elevated p99 latencies due to some servers being down
    lasted 0mpl-waw-1, pl-waw-2, pl-waw-3 +1
  26. ScalewayDegraded
    [CKPT] - [global] - Grafana is partially unavailable
    lasted 1d 4hCockpit
  27. ScalewayDegraded
    [PGW] - [fr-par-1] - Public Gateway stuck in transient state
    lasted 1d 4hPublic Gateway
  28. ScalewayDegraded
    [CKPT] - [fr-par] - Impossible to query metrics older than 12h
    lasted 0mCockpit
  29. ScalewayDegraded
    [NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down
    lasted 2d 3hDC3, RPN
  30. ScalewayPartial outage
    [fr-par] Performance degradation affecting Block Storage
    lasted 23h 33mfr-par-1, Databases, Transactional Email
  31. ScalewayDegraded
    Public switch issue in DC2 room 205 rack E1
    lasted 6h 6mDedibox, DC2
  32. ScalewayDegraded
    [WebHosting Elements] - pf-014 platform HTTP errors
    lasted 0mWeb Hosting
  33. ScalewayDegraded
    [fr-par-1] - Unable to execute actions on Instances
    lasted 2h 16mfr-par-1, Instances
Month

2026-07

61 incidents

  1. ScalewayDegraded
    P4 - [NETI] - PARDC3 - Public switch s45-d14.dc3 rebooted
    lasted 0mDedibox, DC3
  2. ScalewayDegraded
    [TREM] - Service down
    lasted 8h 13mTransactional Email
  3. ScalewayDegraded
    [BRMI] - nl-ams-2 - no ssh access to server
    lasted 21mnl-ams-2
  4. ScalewayPartial outage
    [TEM] - Service Down
    lasted 0mTransactional Email
  5. ScalewayDegraded
    [it-mil-1] - Multiple products not available
    lasted 4h 41mit-mil-1, VPC
  6. ScalewayDegraded
    [GAPI] - Gemma-4 infinite loops in response instabilities
    lasted 1d 20hGenerative API
  7. ScalewayDegraded
    [EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103
    lasted 1d 3hDedibox, DC2, Elastic Metal
  8. ScalewayDegraded
    [POST MORTEM] - FR-PAR-1 - Issue with some PRO2 instances
    lasted 2h
  9. ScalewayDegraded
    [DEDIBOX] [DC2]- 1 rack lost public connectivity
    lasted 1h 26mDedibox, DC2
  10. ScalewayDegraded
    [BMNA] - Certificate imap.bookmyname.com seems to be incorrect
    lasted 6dBookMyName
  11. ScalewayDegraded
    [API Gateway] - [it-mil] - connection failures
    lasted 42mAPIseu
  12. ScalewayDegraded
    [KAFK] - [fr-par] Interruption of service during an upgrade
    lasted 0mfr-par-1, fr-par-2, fr-par-3 +1
  13. ScalewayDegraded
    [JOBS] - [fr-par] - Execution of some job runs was interrupted
    lasted 0mInstancesus
  14. ScalewayDegraded
    [CAAS] - [fr-par] - namespaces and containers stuck in transient statuses
    lasted 22mServerless Container
  15. ScalewayPartial outage
    [KUBERNETES] - [fr-par] - Product API down
    lasted 7h 12mKubernetes Kapsule
  16. ScalewayPartial outage
    [fr-par-1] - Issue with Compute Instances
    lasted 7h 52mDatabases, Instances, Kubernetes Kapsule +1
  17. ScalewayDegraded
    [WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings
    lasted 40mWeb Hosting
  18. ScalewayDegraded
    [API Gateway] - [it-mil] - connection failures
    lasted 33mit-mil-1eu
  19. ScalewayDegraded
    [BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations
    lasted 13h 21mfr-par-1, Block Storage
  20. ScalewayDegraded
    - [it-mil-1] - Network issue API
    lasted 0mAPIs, it-mil-1
  21. ScalewayDegraded
    [Kapsule] - [All region] - Error 500 when creating pool
    lasted 36mfr-par-1, fr-par-2, fr-par-3 +8
  22. ScalewayDegraded
    [API Gateway] - [fr-par-1] APIs increase of error rate in fr-par
    lasted 1d 15hAPIs, IAM
  23. ScalewayDegraded
    [Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5
    lasted 3h 15mDedibox
  24. ScalewayDegraded
    [Serverless SQL DB] - [fr-par1] - Slow cold starts
    lasted 2d 23hServerless-Database
  25. ScalewayDegraded
    [Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service
    lasted 1h 24mApple Silicon
  26. ScalewayDegraded
    [Cockpit] - [it-mil1] - Observability down for 1h
    lasted 0mCockpit
  27. ScalewayDegraded
    Login Issues Affecting Accounts with Multiple Organizations
    lasted 15h 26mAccount, Dedibox Console
  28. ScalewayDegraded
    [Cockpit] - [nl-ams] Ingestion errors on custom metrics
    lasted 1d 21hCockpit, Jobs, Serverless Container +1
  29. ScalewayDegraded
    [Container Registry] - [world] - Missing tags on regional endpoints
    lasted 2d 7hContainer Registry
  30. ScalewayDegraded
    [Network infrastructure] - [DC3] Room 4 4-6 rack 1 - Public switch is unreachable
    lasted 1h 35m
  31. ScalewayDegraded
    [Cockpit] - [fr-par] Traces ingestion and query degraded
    lasted 1h 40mCockpit
  32. ScalewayDegraded
    [Managed Inference] - [fr-par] Increase duration of deployment creation time
    lasted 2h 11mManaged Inference
  33. ScalewayDegraded
    [Serverless Containers] - [nl-ams] Connectivity issues
    lasted 4h 48mLoad Balancer, Serverless Container
  34. ScalewayDegraded
    [Generative APIs] - mistral-medium-3.5-128b might be unresponsive
    lasted 17mGenerative API
  35. ScalewayDegraded
    WebHosting Elements and WebHosting Dedibox
    lasted 13mHosting
  36. ScalewayDegraded
    [Managed Datalab] - [fr-par] Spark cluster creation failures
    lasted 17h 10mfr-par-1, fr-par-2, fr-par-3 +1
  37. ScalewayDegraded
    [Edge Services] - [world] High amount of 503 on pipeline with Object storage backend
    lasted 0meu
  38. ScalewayDegraded
    [Network infrastructure] - [DC2] - Public switch s301-b5-2 has rebooted
    lasted 0mDC2
  39. ScalewayDegraded
    [Dedibox VPS] - [fr-par] servers locked in Paris location
    lasted 8h 22mDedibox VPSeu
  40. ScalewayPartial outage
    - [it-mil-1] Object Storage connectivity issues
    lasted 12d 17hObject Storage
  41. ScalewayDegraded
    [MSGQ] - [fr-par] Missing IPs quotas on Production organisation
    lasted 4h 38mExcellence
  42. ScalewayDegraded
    [Edge Services] - [world] High amount of 503 on pipeline with Object storage backend
    lasted 0mEdge service
  43. ScalewayDegraded
    [Scaleblocks] - [fr-par] SEDB deployment creation failures
    lasted 3h 3mBlock Storage
  44. ScalewayDegraded
    [Object Storage] - [it-mil-1] Routing issue causing service unavailability
    lasted 17h 58mObject Storage
  45. ScalewayDegraded
    [Network infrastructure] - [nl-ams-1] Public switch reboot room H6-6B60
    lasted 0mAMS
  46. ScalewayDegraded
    [BareMetal Provisionner] - [nl-ams] iPXE boot failures
    lasted 6h 38mElastic Metal
  47. ScalewayDegraded
    - [fr-par-1] High latencies on File Storage
    lasted 1dBlock Storage
  48. ScalewayDegraded
    [MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances
    lasted 3d 4hDatabases
  49. ScalewayDegraded
    [Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways
    lasted 2h 48mNetwork
  50. ScalewayDegraded
    [File Storage] - [fr-par-1] High latencies
    lasted 3h 36mfr-par-1, File Storage
  51. ScalewayDegraded
    [Billing] - Duplicate email sent for Purchase Orders
    lasted 21h 36mBilling
  52. ScalewayDegraded
    [Dedibox VPS] - [fr-par] servers locked in Paris location
    lasted 5hDedibox VPSeu
  53. ScalewayDegraded
    [Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable
    lasted 1h 52mAMS
  54. ScalewayDegraded
    [Block Storage] - [fr-par-2] High latencies on b_ssd volumes
    lasted 1d 14hBlock Storage
  55. ScalewayDegraded
    [Block Storage] - [fr-par-2] High latencies and errors on volumes
    lasted 1h 57mBlock Storage
  56. ScalewayDegraded
    [Generative APIs] - qwen3.6-35b-a3b model instabilities
    lasted 6d 3hGenerative API
  57. ScalewayDegraded
    [Environmental Footprint Usage] - flaky behavior on environmental impact availability report and environmental dashboard
    lasted 0mEnvironmental Footprint
  58. ScalewayDegraded
    [Dedibox VPS] - VPS connectivity issues in Paris.
    lasted 23h 18mDedibox VPSeu
  59. ScalewayDegraded
    [Block Storage - BSSD] - [fr-par-2] High latency on volumes
    lasted 0mBlock Storage, Object Storage
  60. ScalewayDegraded
    [Cockpit] - [fr-par] Difficulties querying Scaleway Metrics
    lasted 6h 39mCockpit
  61. ScalewayDegraded
    [Key Manager] - [fr-par] Request timeouts due to migration issue
    lasted 5dSecret Manager
Month

2026-06

55 incidents

  1. ScalewayDegraded
    [Network infrastructure] - [DC3] RPN switch rebooted
    lasted 0mRPN
  2. ScalewayDegraded
    [Block Storage] - [fr-par-1] Latency spikes on volumes
    lasted 1mBlock Storage
  3. ScalewayPartial outage
    [Generative APIs] - BatchAPI is down
    lasted 19h 7mGenerative API
  4. ScalewayDegraded
    [COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down
    lasted 8d 3hCockpit
  5. ScalewayDegraded
    [Container Registry] - [fr-par] Push slowness and errors
    lasted 15d 11hContainer Registry, Serverless Container, Serverless Functions
  6. ScalewayDegraded
    [Instance Orchestration] - [fr-par-1] Compute metrics lost on AZ
    lasted 1d 6hObservability
  7. ScalewayDegraded
    [Transactional Email] - [fr-par-2] Sending delays due to internal component restart
    lasted 17mTransactional Email
  8. ScalewayDegraded
    [Generative APIs] - [all] gemma4-26b-a4b-it model instabilities
    lasted 12dGenerative API
  9. ScalewayDegraded
    [AMS1] - Cooling Incident
    lasted 19mnl-ams-1eu
  10. ScalewayDegraded
    [Cockpit] - [nl-ams] [fr-par] Product logs unavailable
    lasted 12d 2hCockpit
  11. ScalewayDegraded
    [Cockpit] - [nl-ams] [fr-par] Product logs unavailable
    lasted 4h 46mCockpit
  12. ScalewayDegraded
    [WebHosting Elements] - [fr-par] High load on pf-012 platform
    lasted 5d 23hWeb Hosting
  13. ScalewayDegraded
    [GAPI] - [fr-par2] - mistral-small-3.2 errors rate increasing
    lasted 16mGenerative API
  14. ScalewayDegraded
    [Object Storage] - [fr-par-2] - Thermal shutdown for several storage pods
    lasted 18h 20mfr-par-2, Object Storage
  15. ScalewayDegraded
    [RDB] - [fr-par] Managed Database provisioning delays
    lasted 16h 50mfr-par-1, fr-par-2, fr-par-3 +1
  16. ScalewayDegraded
    [Cockpit]-[fr-par] - memory pressure on product-frontend
    lasted 3h 21mCockpit
  17. ScalewayDegraded
    [NATS, Queues, Topics & Events] - [fr-par] Monitoring data missing
    lasted 7h 30mMessaging and Queuing
  18. ScalewayPartial outage
    [Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18
    lasted 8d 2hSAN
  19. ScalewayDegraded
    [Kafka] - [fr-par] Control plane partial outage
    lasted 1h 3mKafka
  20. ScalewayMajor outage
    [Network infrastructure] - [DC5][PAR-2] Public network issue
    lasted 3h 1mfr-par-2, Elastic Metal
  21. ScalewayDegraded
    [Block Storage] - [fr-par-2] - Latencies on b_ssd volumes due to a network issue
    lasted 0m
  22. ScalewayDegraded
    [PAR2] - Boot issue after installing an elastic metal
    lasted 2h 58mfr-par-2, Elastic Metal
  23. ScalewayDegraded
    [Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
    lasted 20d 2hGenerative API
  24. ScalewayDegraded
    P3- [CKPT] - [global] - Grafana instances are experiencing errors
    lasted 3d 18hCockpit
  25. ScalewayDegraded
    [Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
    lasted 1h 14mGenerative API
  26. ScalewayPartial outage
    [Generative APIs] - [fr-par] Dedicated deployment creation failures
    lasted 3h 9mGenerative API
  27. ScalewayDegraded
    [CKPT] - [fr-par] - SCW logs dropped for some clients on Serverless Compute Products
    lasted 4d 15hJobs, Serverless Container, Serverless Functions
  28. ScalewayDegraded
    [VPC] - Connectivity Issue - Access to New Resources Impacted
    lasted 52m
  29. ScalewayDegraded
    [EDGE SERVICES] - Nodes temporarily down
    lasted 0m
  30. ScalewayPartial outage
    [Registry] - [fr-par] Slowness and push issues
    lasted 14d 16hfr-par-1, fr-par-2, fr-par-3 +2
  31. ScalewayDegraded
    [Registry] - [FR-PAR] Slowness and push issues
    lasted 10mfr-par-1, fr-par-2, fr-par-3 +4
  32. ScalewayDegraded
    [Generative APIs] - [fr-par] New batches are stuck in validating
    lasted 1d 3hAPIs, Generative API
  33. ScalewayDegraded
    [Transactional Email] - Global Issue on domain record validation
    lasted 15dTransactional Email
  34. ScalewayDegraded
    [Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
    lasted 15d 1hDedibox
  35. ScalewayDegraded
    [Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes
    lasted 41mKubernetes Kapsule
  36. ScalewayDegraded
    [Account API] - [global] Cannot Set Organization Country
    lasted 1h 2mAccount
  37. ScalewayDegraded
    [Account API] - [global] Cannot Perform Identity Verification (KYC)
    lasted 1h 37mAccount
  38. ScalewayDegraded
    [Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
    lasted 1h 20mDedibox
  39. ScalewayDegraded
    [WBHE] - [fr-par] - MySQL down on pf-013
    lasted 0mWeb Hosting
  40. ScalewayDegraded
    [DOMAIN] DNS servers unreachable
    lasted 0m
  41. ScalewayPartial outage
    [WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases
    lasted 1h 45mHosting
  42. ScalewayDegraded
    [WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud
    lasted 10h 35mWeb Hosting
  43. ScalewayDegraded
    [Queues, Topics & Events] - [fr-par] High load on service
    lasted 1h 21mMessaging and Queuing
  44. ScalewayDegraded
    [CAAS] - [nl-ams] - some container logs not available between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC
    lasted 0m
  45. ScalewayPartial outage
    [Account API] - [global] Unable to create corporate accounts
    lasted 43mBilling, Environmental Footprint, Load Balancer
  46. ScalewayDegraded
    [Managed Inference] - [fr-par] Deployments CRUD operations instabilities
    lasted 35mAPIs
  47. ScalewayDegraded
    [MongoDB] - [fr-par] Connectivity issues on public endpoints
    lasted 6h 51mDatabases
  48. ScalewayDegraded
    [Dedibox RPN] - [fr-par] Partial loss of connectivity between Paris and Amsterdam
    lasted 15h 27mRPNeu
  49. ScalewayDegraded
    [VPC] - [it-mil-1] DHCP service disruption
    lasted 0m
  50. ScalewayDegraded
    [Generative APIs] - Instabilities on model qwen3.5-397b-a17b
    lasted 2d 22hAPIs
  51. ScalewayDegraded
    [Block Storage] - [fr-par-1] High latencies on volumes
    lasted 3d 3hBlock Storage
  52. ScalewayDegraded
    [Dedibox dedicated servers] - Installation Rocky 9 broken
    lasted 1h 21mDedibox
  53. ScalewayDegraded
    [Container Registry] - [fr-par] Slow operations and timeouts
    lasted 2d 20hContainer Registry, Jobs, Serverless Container +1
  54. ScalewayDegraded
    - [All] - issue with AMEX card payment
    lasted 3d 5hDedibox, Billing
  55. ScalewayDegraded
    [Cockpit] - [fr-par] Grafana access issues
    lasted 15mfr-par-1, fr-par-2, fr-par-3 +1
Month

2026-05

42 incidents

  1. ScalewayDegraded
    [Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
    lasted 2h 52mGenerative API
  2. ScalewayDegraded
    [Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
    lasted 3h 53mGenerative API
  3. ScalewayDegraded
    [Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506
    lasted 6h 54mGenerative API
  4. ScalewayPartial outage
    [SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket
    lasted 1h 50mExcellence
  5. ScalewayPartial outage
    [BLKS] - [PAR3-DC4]-Elevated error rates for Block Storage in the fr-par-3 zone
    lasted 16h 57mfr-par-3, Block Storage, Data Warehouse +4
  6. ScalewayDegraded
    [Serverless Containers] - [fr-par] Instabilities in one cluster
    lasted 18h 52mServerless Container
  7. ScalewayDegraded
    [Data Warehouse] - [fr-par-1] Issues creating new data warehouses
    lasted 20h 35mData Warehouse
  8. ScalewayDegraded
    [Cockpit] - [world] Unable to disable Alertmanager
    lasted 21h 29mCockpit
  9. ScalewayDegraded
    [Instance Orchestration] - it-mil-1 - Instances API unavailability
    lasted 15h 39mAudit Trail, Instances, Kubernetes Kapsule +1
  10. ScalewayDegraded
    [EM Labs] - [fr-par-2] RV-1 server boot loop issue
    lasted 12d 22hfr-par-2
  11. ScalewayDegraded
    [Serverless Containers] - [fr-par] Instability on one cluster
    lasted 1d 23hServerless Container
  12. ScalewayDegraded
    [Data Warehouse] - [fr-par] - API not reachable
    lasted 3d 2hAPIs
  13. ScalewayDegraded
    [Cockpit] - [fr-par] Latencies on query/ingestion on external logs
    lasted 2h 22mObservability
  14. ScalewayDegraded
    [Serverless Functions] - [fr-par] - Can't create Functions SQS/NATS triggers on fr-par
    lasted 1h 9mfr-par-1, fr-par-2, fr-par-3 +1
  15. ScalewayDegraded
    [CKPT] - [fr-par] - Traces query/ingestion down
    lasted 0m
  16. ScalewayMajor outage
    FR-PAR-2 connectivity loss
    lasted 1d 3hfr-par-1, fr-par-2, fr-par-3 +1us
  17. ScalewayDegraded
    Kafka cluster not reachable - Connection to Kafka clusters fails.
    lasted 2h 29mKafka
  18. ScalewayPartial outage
    [API Gateway] - [world] APIs instabilities
    lasted 19h 41mAPIs
  19. ScalewayDegraded
    - [fr-par-1] Increased delivery & installation time for Apple Silicon machines
    lasted 2h 41mApple Silicon
  20. ScalewayMajor outage
    [Identity and Access Management] - [world] API unavailable
    lasted 3h 14mAPIs
  21. ScalewayDegraded
    [DNSE] - API slow
    lasted 0m
  22. ScalewayDegraded
    Generative API instabilities
    lasted 2h 27mGenerative API
  23. ScalewayDegraded
    [KUBE] - [it-mil] - creating/upgrade cluster issue
    lasted 3d 2hKubernetes Kapsule
  24. ScalewayDegraded
    [Instance Orchestration] - [fr-par-2] No public IPv4 available
    lasted 2h 31mfr-par-2, APIs, Billing +6eu
  25. ScalewayDegraded
    [WebHosting Elements] - [fr-par] Platform connectivity issues
    lasted 19mHosting
  26. ScalewayDegraded
    [OBJS] - [nl-AMS] Object Storage availability issues on AMS
    lasted 18d 4hnl-ams-1, nl-ams-2, nl-ams-3 +1
  27. ScalewayPartial outage
    [Cockpit] - [nl-ams/pl-waw] Elevated error rates on metrics and logs
    lasted 3h 43mObservability
  28. ScalewayDegraded
    [Dedibox RPN] - [DC5 room 1 rack D13 block F] - RPN switch down
    lasted 1h 18mDedibox, RPN
  29. ScalewayDegraded
    [DNS Management for Elements] - Partial outage on DNS record management
    lasted 0mDatabases, Kafka, Load Balancer +3
  30. ScalewayDegraded
    [Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows
    lasted 21d 19hDatabases
  31. ScalewayDegraded
    [DDBX] - [world] - Order/renewal validation is broken
    lasted 55mDedibox Console
  32. ScalewayPartial outage
    [Managed Inference] - [fr-par] Dedicated Deployments unavailability
    lasted 4h 37mManaged Inference
  33. ScalewayDegraded
    [Serverless SQL DB] - [fr-par] DB/API unavailable
    lasted 2d 1hServerless-Database
  34. ScalewayPartial outage
    [LBAS] - [PAR1] - Private Networks issue on many LBs
    lasted 1dLoad Balancer
  35. ScalewayPartial outage
    [WBHE] - Dedibox to Element migrations are failing
    lasted 5d 22hHosting
  36. ScalewayPartial outage
    [API Gateway] - [pl-waw] Connectivity issues
    lasted 12mAPIs
  37. ScalewayMajor outage
    [Domain Names] All BookMyName services unavailable
    lasted 1d 9hBookMyName, Domains, Domainsus
  38. ScalewayDegraded
    [API Gateway] - [it-mil-1] DNS resolving issues
    lasted 22dAPIs
  39. ScalewayDegraded
    [Billing] - [fr-par/global] April to May cutoff delay
    lasted 7h 48mBillingeu
  40. ScalewayDegraded
    [Billing] - [fr-par/global] April to May cutoff delay
    lasted 15h 48m
  41. ScalewayMajor outage
    - Edge Services is currently unavailable from the outside
    lasted 3d 2hEdge service
  42. ScalewayPartial outage
    - [ALL REGION] Instance creation failure from console
    lasted 3h 10mfr-par-1, fr-par-2, fr-par-3 +7
Month

2026-04

36 incidents

  1. ScalewayDegraded
    [Block Storage] - [fr-par-1] Snapshot API call timeouts
    lasted 5d 22hBlock Storage
  2. ScalewayDegraded
    [Network infrastructure] - nl-ams-2 - Reboot of elastic metal top of rack switch
    lasted 0mElastic Metal
  3. ScalewayPartial outage
    [Object Storage] - [it-mil] S3 frontal requests failures
    lasted 6d 4hObject Storageeu
  4. ScalewayDegraded
    [E-mail Gateway] - [World] - Delays sending emails to ProtonMail
    lasted 23h 47m
  5. ScalewayDegraded
    [Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57
    lasted 8d 1hDC5
  6. ScalewayDegraded
    [Serverless Functions] - [fr-par/nl-ams/pl-waw] DNS resolution failures for all functions
    lasted 1h 44mfr-par-1, fr-par-2, fr-par-3 +7
  7. ScalewayDegraded
    [BareMetal API] IPMI calls timeout issue
    lasted 5h 57mAPIs
  8. ScalewayDegraded
    [DC5] Private switch issue in room 1 rack c57 unreachable
    lasted 3h 59mDC5
  9. ScalewayDegraded
    [Network infrastructure] - DC2 - Public switch in S301/D19 is unreachable
    lasted 7d 4hDC2
  10. ScalewayDegraded
    [Network infrastructure] - DC5 - rpn switch in room 1 rack c57 unreachable
    lasted 25mDC5
  11. ScalewayDegraded
    [REGX] - [fr-par] - timeout for some requests
    lasted 1h 3mDatabases, Jobs, Kafka +2
  12. ScalewayDegraded
    <public/private> switch issue in DC3;4 4-6 ;F2
    lasted 1mDedibox, DC3
  13. ScalewayPartial outage
    [Object Storage] - [fr-par] Timeouts on object uploads
    lasted 8d 1hContainer Registry, Jobs, Object Storage +2
  14. ScalewayDegraded
    [WEBHOSTING] - EMAIL RECEPTION ISSUE
    lasted 0mWeb Hosting
  15. ScalewayDegraded
    Public switch issue in DC2; room 205; H8
    lasted 3h 12mDedibox, DC2
  16. ScalewayDegraded
    [Cockpit] - [fr-par] Ingestion errors on product metrics
    lasted 0mObservability
  17. ScalewayDegraded
    [KUBE] - [fr-par/nl-ams/pl-waw] - unable to provision new nodes
    lasted 39mKubernetes Kapsule
  18. ScalewayDegraded
    [SUPPORT] - We are currently experiencing some issues with our phone system
    lasted 2h 29m
  19. ScalewayDegraded
    [PAYM] - [all] - Issues adding cards via Stripe
    lasted 16d 6hBilling
  20. ScalewayDegraded
    [Cockpit] - [fr-par] Elevated 5xx errors on logs ingestion
    lasted 16h 6mObservability
  21. ScalewayDegraded
    [Managed Opensearch] - [fr-par] Connection issues due to certificate expiration
    lasted 2mAPIs
  22. ScalewayDegraded
    [Instances] - it-mil-1 - api-metadata in unreachable
    lasted 24mInstances
  23. ScalewayDegraded
    [WBHE] - [world] - Imunify fails through Cloudflare
    lasted 0m
  24. ScalewayDegraded
    [PGWY] - [fr-par-1] - Error 500 when booking a public Gateway
    lasted 0mPublic Gateway
  25. ScalewayDegraded
    [Network infrastructure] - [DC2] Room 108 Rack A7 network issue
    lasted 2h 7mNetwork
  26. ScalewayDegraded
    [BMNA] - [world] - BMN services down
    lasted 0mBookMyName
  27. ScalewayDegraded
    [BLOCK STORAGE] - [fr-par] - High latencies on part of infrastructure
    lasted 1d 23hDatabases
  28. ScalewayDegraded
    [Data Warehouse] - fr-par - New S3 API keys not working
    lasted 1h 1mServerless-Database
  29. ScalewayDegraded
    [Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures
    lasted 3h 47mInstances
  30. ScalewayDegraded
    - DC3 - 500 errors on Dedibackup
    lasted 1h 56mDedibackup
  31. ScalewayDegraded
    [Container Registry] - [nl-ams]- High error rate on registry API
    lasted 3h 46mContainer Registry
  32. ScalewayDegraded
    Public switch issue in DC5 Room 1 1 Rack D39
    lasted 4h 30mDedibox, DC5
  33. ScalewayDegraded
    [DDBX]-Installation broken for windows 2019/2022
    lasted 6h 34mDedibox
  34. ScalewayDegraded
    - Payment result handling issue
    lasted 24d 18hBilling
  35. ScalewayDegraded
    [TEM] Increase latency and timeout error for email ingestion
    lasted 0mBookMyName, Databases, Transactional Email
  36. ScalewayDegraded
    [Cockpit] - SMTP alert manager mail is broken
    lasted 6d 23hObservability
Month

2026-03

54 incidents

  1. ScalewayDegraded
    [fr-par] Webmail unavailable on pf-012
    lasted 7d 13hWeb Hosting
  2. ScalewayDegraded
    [RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure
    lasted 3d 3hSAN
  3. ScalewayDegraded
    [WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
    lasted 4h 22mfr-par-2, Web Hosting
  4. ScalewayDegraded
    [Kapsule & Kosmos] - [FR-PAR] Cannot create cluster
    lasted 0mfr-par-1, fr-par-2, fr-par-3 +1
  5. ScalewayDegraded
    [Data Warehouse] - [fr-par] New deployment blocked
    lasted 1h 28mfr-par-1, fr-par-2, fr-par-3 +1
  6. ScalewayDegraded
    [SERVERLESS CONTAINER][WAW][AMS] Serverless Containers were autonomously redeployed by the platform
    lasted 0mnl-ams-1, nl-ams-2, nl-ams-3 +4
  7. ScalewayDegraded
    [Audit Trail] - [fr-par] - API Partial Outage
    lasted 10d 16hSecret Manager
  8. ScalewayDegraded
    [cPanel Webhosting] Server Update
    lasted 0m
  9. ScalewayDegraded
    [cPanel Webhosting] Server Update
    lasted 0m
  10. ScalewayDegraded
    [Network infrastructure] - DC5 Room 1 Rack B15 - RPN switch rebooted
    lasted 0mfr-par-2, Block Storage, Elastic Metal +1
  11. ScalewayMajor outage
    [MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint
    lasted 21h 13mfr-par-1, Databases
  12. ScalewayDegraded
    [AUDT] - [pl-waw] - NATS stream not responsive
    lasted 38mpl-waw-1, pl-waw-2, pl-waw-3 +1
  13. ScalewayDegraded
    [Network infrastructure] [DC2] Public switch rebooted Room 103 - Rack: 9-2
    lasted 1mDC2, Network
  14. ScalewayDegraded
    [Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct
    lasted 8h 32mGenerative API
  15. ScalewayDegraded
    [Network infrastructure] - DC5 Room 1 Rack B43 - Public switch rebooted
    lasted 2mNetwork
  16. ScalewayPartial outage
    [OBJS] - [world] - Failures on ranged request on SSE enabled objects
    lasted 51d 19hObject Storage
  17. ScalewayDegraded
    [MongoDB] - FR-PAR - DNS resolution failure
    lasted 37mDatabases
  18. ScalewayDegraded
    [Cockpit] - [nl-ams] - errors on query for Scaleway Logs Datasources
    lasted 13d 21hnl-ams-1, nl-ams-2, nl-ams-3 +1
  19. ScalewayDegraded
    [Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down
    lasted 5h 12mDedibox, Network
  20. ScalewayPartial outage
    [Account API] - fr-par-1 Users can't receive login email
    lasted 6d 14hAccount
  21. ScalewayDegraded
    [VPC][AMS][WAW] DNS Resolution Incident in Isolated Kapsule Clusters
    lasted 0mnl-ams-1, nl-ams-2, nl-ams-3 +5
  22. ScalewayDegraded
    [Managed Opensearch] - [fr-par-1] - Create-deployment workflows failure
    lasted 8d 18hExcellence
  23. ScalewayDegraded
    [Cockpit] - [fr-par-1] High error rate
    lasted 9d 23hObservability
  24. ScalewayDegraded
    [MongoDB] - [fr-par] Instances in error state but reachable
    lasted 0meu
  25. ScalewayDegraded
    [Object Storage] - [World] - Download issues with AWS CLI
    lasted 16h 44mObject Storage
  26. ScalewayDegraded
    - [fr-par-1] Issue with Create/Update of Public gateway
    lasted 0mfr-par-1, Public Gateway
  27. ScalewayDegraded
    [Cockpit] - [world] Sync grafana datasources are broken
    lasted 6h 58meu
  28. ScalewayDegraded
    - Double payment for SEPA
    lasted 2d 19hExcellence
  29. ScalewayDegraded
    [DC3] - Public switch down room 46 - D2
    lasted 2h 43mNetwork
  30. ScalewayPartial outage
    [Instance Orchestration] - [fr-par] API Not available
    lasted 1h 18mAPIs
  31. ScalewayDegraded
    [Generative APIs] - Partial Outage on gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models
    lasted 13d 23hGenerative API
  32. ScalewayDegraded
    [Cockpit] - [fr-par] Ingestion errors on custom metrics datasources
    lasted 17h 38mObservability
  33. ScalewayDegraded
    [Instance Orchestration] - [fr-par-2] - No public IPv4 available
    lasted 1hfr-par-2, Instances
  34. ScalewayDegraded
    [Cockpit] - [fr-par-1, fr-par-2, fr-par-3] Partial error on metrics ingestion
    lasted 23h 47mObservability
  35. ScalewayDegraded
    [Cockpit] - [fr-par] performance issues with custom DS read/write
    lasted 1d 23hfr-par-1, fr-par-2, fr-par-3 +1
  36. ScalewayDegraded
    [Kapsule & Kosmos] - [fr-par] unable to create new clusters
    lasted 21mKubernetes Kapsuleeu
  37. ScalewayDegraded
    [Cockpit] - [fr-par] Elevated error rate on querying Loki custom datasources
    lasted 0mObservability
  38. ScalewayDegraded
    [Edge Services] - Partial Outage on GET requests when content is fetched from origins
    lasted 29d 23hEdge service
  39. ScalewayDegraded
    [BookMyName] - Redirection issue
    lasted 49mBookMyName
  40. ScalewayDegraded
    Public switch issue in DC2 Room 203-B Rack J4
    lasted 1h 25mDedibox, DC2
  41. ScalewayDegraded
    [Webhosting] - Dedibox Database connection issues
    lasted 1d 11hHosting
  42. ScalewayDegraded
    [Serverless Containers] - [nl-ams] - some containers are restarting because of aggressive probing
    lasted 1h 4mnl-ams-1, nl-ams-2, nl-ams-3 +1
  43. ScalewayDegraded
    [Cockpit] - [fr-par] Elevated error rate for querying logs
    lasted 21h 40mfr-par-1, fr-par-2, fr-par-3 +1
  44. ScalewayDegraded
    [OBJS] - [PAR] - Lifecycle Job Execution
    lasted 33d 22hObject Storage
  45. ScalewayDegraded
    [Elastic Metal] - [fr-par-2] - EM-RV Unable to order
    lasted 14d 5hfr-par-2, Elastic Metal
  46. ScalewayDegraded
    [Cockpit] - [nl-ams] Log queries experiencing errors
    lasted 1mnl-ams-1, nl-ams-2, nl-ams-3 +1
  47. ScalewayDegraded
    [Managed Opensearch] - [fr-par] Dedicated offer not displayed in the console
    lasted 23h 24m
  48. ScalewayDegraded
    [WBHE] - [fr-par] Storage Full
    lasted 0mfr-par-1, fr-par-2, fr-par-3
  49. ScalewayDegraded
    [WebHosting Elements] - [fr-par|nl-ams|pl-waw] - Free domains TLS certificate expired
    lasted 0m
  50. ScalewayDegraded
    [SERVERLESS-CONTAINER] - [nl-ams] - Intermittent errors when accessing Serverless Containers
    lasted 5d 9hnl-ams-1, nl-ams-2, nl-ams-3 +1
  51. ScalewayDegraded
    [Elastic Metal & Dedibox Infra] - [fr-par-2] TFTP issue
    lasted 1mDedibox, fr-par-2, DC5 +1
  52. ScalewayDegraded
    [Key Manager] - [it-mil] service unavailable
    lasted 0m
  53. ScalewayPartial outage
    - [pl-waw] IPs missing from IPAM
    lasted 17h 21mInstances
  54. ScalewayDegraded
    [Kapsule] - [pl-waw] - Nodes can't resolve api server dns record
    lasted 0mKubernetes Kapsuleeu
Month

2026-02

7 incidents

  1. ScalewayDegraded
    [Cockpit] - [fr-par] Queries on Scaleway Logs datasources are experiencing errors
    lasted 6d 18hfr-par-1
  2. ScalewayPartial outage
    [API Gateway] - [pl-waw] Region disconnected from api.scaleway.com
    lasted 13d 22hAPIs, pl-waw-1, pl-waw-2 +1
  3. ScalewayDegraded
    [Transactional Email] - Low IP reputation with Microsoft servers
    lasted 41d 22hTransactional Email
  4. ScalewayDegraded
    [DEDIBOX] - AMS - Device unreachable
    lasted 5d 15hDedibox
  5. ScalewayDegraded
    [EDGE] - [world] on some s3 pipeline, 502 error can occur on cache miss
    lasted 4d 1hEdge service
  6. ScalewayDegraded
    [Container Registry] - [fr-par] high pull/push failures
    lasted 8d 19hfr-par-1, fr-par-2, fr-par-3 +1eu
  7. ScalewayDegraded
    [Cockpit] - Resource usage issue
    lasted 40d 23hObservability
Month

2025-11

1 incident

  1. ScalewayPartial outage
    SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service
    lasted 199d 17hHosting