Skip to main content
Scaleway

Public switch issue in DC5 Room 1 1 Rack D39

Degraded Lasted 4h 30m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Dedibox, DC5

What to do

  • Check whether you use Scaleway Dedibox, DC5. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 30m it lasted.

    Anything that failed between 2026-04-04 17:41 UTC and 2026-04-04 22:10 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. investigating

    We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.

    provider

  2. identified

    The Switch is currently down and is being replaced.

    provider

  3. resolved

    Switch has been replaced network is up for the Rack D39

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b7ce5da6f4

Is Scaleway still down?

No, this incident was resolved 2026-04-04 22:10 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

4h 30m, from 2026-04-04 17:41 UTC to 2026-04-04 22:10 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Dedibox, DC5.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.