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Scaleway

Emergency Maintenance - Dedibox Console

Major outage Lasted 16h 45m · started · Scaleway's page

Level
confirmed
Worst impact
Major outage
Components
Dedibox, Dedibox Console
Down Index
46of 100

What to do

  • Check whether you use Scaleway Dedibox, Dedibox Console. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16h 45m it lasted.

    Anything that failed between 2026-10-21 14:37 UTC and 2026-10-22 07:22 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. investigating

    Emergency Maintenance in Progress As part of our investigation into the PHP2SHELL vulnerability (CVE), we are placing console.online.net and api.online.net into maintenance mode as a precautionary measure. The entire console is temporarily unavailable. This maintenance affects only the control plane (Dedibox ordering system and management interface). Hosted servers and services are not affected. Your data remains safe. This maintenance is a precautionary measure while we investigate the vulnerability. We will provide an update as soon as the service is restored.

    provider

  2. investigating

    Investigation and mitigation of the PHP2Shell vulnerability are still ongoing. Your data and dedibox servers remain safe. You can continue to manage Dedibox servers through the Scaleway Console. We will restore the normal service status once maintenance is complete.

    provider

  3. resolved

    The Dedibox Console and API are now back online and fully operational. The security patches have been successfully applied to mitigate the PHP2Shell vulnerability. Thank you for your patience and understanding.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e369722ec8

Is Scaleway still down?

No, this incident was resolved 2026-10-22 07:22 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

16h 45m, from 2026-10-21 14:37 UTC to 2026-10-22 07:22 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Dedibox, Dedibox Console.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.