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Scaleway

[VPC][AMS][WAW] DNS Resolution Incident in Isolated Kapsule Clusters

Degraded Lasted 0m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, Kubernetes Kapsule, VPC
Down Index
10of 100

What to do

  • Check whether you use Scaleway nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1 and 4 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-03-17 17:18 UTC and 2026-03-17 17:18 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 1

  1. resolved

    Summary: Following a deployment to release VPC Peering in public beta, a change in DNS resolution within VPC caused DNS issues. These issues only affected Kapsule clusters in full isolation mode using Debian 12/13 containers and were limited to the nl-ams and pl-waw regions. Timeline: 09:39 UTC — Incident began after the VPC Peering deployment. 11:30 UTC — First rollback completed on nl-ams-1; investigation and reproduction efforts began. ~16:10 UTC — Confirmed the scope was limited to Debian 12/13 containers in full isolation mode. 16:13 UTC — Full rollback completed on nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3. The issue is now resolved. We are continuing to analyze the root cause and will provide a permanent fix.

    provider

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Corrections

None so far.

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Questions about DWN-f9e6ddee76

Is Scaleway still down?

No, this incident was resolved 2026-03-17 17:18 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

0m, from 2026-03-17 17:18 UTC to 2026-03-17 17:18 UTC, by the times Scaleway posted.

What was affected?

Scaleway named nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1 and 4 more.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.