- Level
- confirmed
- Worst impact
- Degraded
- Components
- Transactional Email
- Down Index
- 22of 100
What to do
Check whether you use Scaleway Transactional Email. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 13m it lasted.
Anything that failed between 2026-07-29 15:15 UTC and 2026-07-29 23:28 UTC may need a replay.Subscribe to Scaleway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Scaleway 3
- investigating
Some instability and a down of the service, our team is in investigation to resolve the issue
provider
- monitoring
Service up again, but could suffer from latency, we are monitoring the situation. Unfortunately, the webhook event data history are currently lost.
provider
- resolved
The Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days. Webhooks sent from 2026-07-29 13:10:28.678436+02 to 2026-07-29 17:23:09 UTC are definitively lost. To prevent further issues, the new webhook events retention has been lowered to 15 days.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5fc1d1c54b
Is Scaleway still down?
No, this incident was resolved 2026-07-29 23:28 UTC. For Scaleway's live state, see https://down.guide/scaleway.
How long did it last?
8h 13m, from 2026-07-29 15:15 UTC to 2026-07-29 23:28 UTC, by the times Scaleway posted.
What was affected?
Scaleway named Transactional Email.
What caused it?
Scaleway hasn't published a root cause. If it does, it shows here.
Where does this come from?
Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.