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Scaleway

[fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster

Degraded Lasted 7d 3h · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Block Storage, Databases, Instances
Down Index
24of 100

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    Anything that failed between 2026-10-29 11:01 UTC and 2026-11-05 14:35 UTC may need a replay.
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Updates from Scaleway 6

  1. identified

    Since monday 26 october on the morning, we noticed increased periodic spike of latencies following the integration of a new rack in one of our cluster. Those spikes are more noticeable during the day and are linked to writes done on some of the new disks. This issue also impact MRDB product. We limited the impact and currently we are working on a fix. An update will be posted at the end of the day.

    provider

  2. identified

    We applied a fix on one of the concerned servers and monitoring it, we will have more significant metrics tomorrow.

    provider

  3. identified

    The fix improved nvme behavior during the day and today we applied it on half of the concerned rack. As data must be removed first to apply the fix, migrations operations are processing slowly to avoid worsening impact on latencies. Migration operations will continue through the week-end.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. monitoring

    All new servers have been fixed. We are still increasing data density in the servers and monitoring any latency spikes.

    provider

  6. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-ec56db7d30

Is Scaleway still down?

No, this incident was resolved 2026-11-05 14:35 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

7d 3h, from 2026-10-29 11:01 UTC to 2026-11-05 14:35 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Block Storage, Databases, Instances.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.