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Scaleway

[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure

Degraded Lasted 3d 3h · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
SAN

What to do

  • Check whether you use Scaleway SAN. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d 3h it lasted.

    Anything that failed between 2026-03-31 13:04 UTC and 2026-04-03 16:21 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 4

  1. investigating

    Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration. We are attempting to recover data using a spare server.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.

    provider

  4. resolved

    The issue has been resolved. Please contact our support team if you have any issue with our SAN.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8f745c8dcf

Is Scaleway still down?

No, this incident was resolved 2026-04-03 16:21 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

3d 3h, from 2026-03-31 13:04 UTC to 2026-04-03 16:21 UTC, by the times Scaleway posted.

What was affected?

Scaleway named SAN.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.