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Scaleway

[Block Storage] - [fr-par-1] Snapshot API call timeouts

Degraded Lasted 5d 22h · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Block Storage
Down Index
23of 100

What to do

  • Check whether you use Scaleway Block Storage. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5d 22h it lasted.

    Anything that failed between 2026-04-30 15:15 UTC and 2026-05-06 14:09 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 4

  1. investigating

    Some RDB instances in the FR‑PAR‑1 region are currently stuck in the "snapshotting" state. Our engineering team is actively working to release the affected instances and restore normal snapshot operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience

    provider

  2. identified

    Customers may experience issues with Block Storage snapshot operations in the FR-PAR-1 region. Our engineering team has identified the root cause and is working on a solution to restore normal operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ec72244f44

Is Scaleway still down?

No, this incident was resolved 2026-05-06 14:09 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

5d 22h, from 2026-04-30 15:15 UTC to 2026-05-06 14:09 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Block Storage.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.