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Scaleway

[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity

Degraded Lasted 19h 54m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Dedibox, DC5

What to do

  • Check whether you use Scaleway Dedibox, DC5. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 19h 54m it lasted.

    Anything that failed between 2026-10-12 16:46 UTC and 2026-10-13 12:40 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 2

  1. investigating

    We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-463362d71b

Is Scaleway still down?

No, this incident was resolved 2026-10-13 12:40 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

19h 54m, from 2026-10-12 16:46 UTC to 2026-10-13 12:40 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Dedibox, DC5.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.