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Scaleway

[Identity and Access Management] - [world] API unavailable

Major outage Lasted 3h 14m · started · Scaleway's page

Level
confirmed
Worst impact
Major outage
Components
APIs
Down Index
42of 100

What to do

  • Check whether you use Scaleway APIs. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 14m it lasted.

    Anything that failed between 2026-05-19 09:07 UTC and 2026-05-19 12:22 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. investigating

    Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue. Impact from 10.55 am to 11.01 am

    provider

  2. monitoring

    From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include: -All management actions on Groups, Policies, Applications, API keys ans Users were impossible -Some console users may have been automatically logged out -Login on console was unavailable -Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Services, VPC Secret Manager. A fix has been deployed on 11:01 CET, immediately fixing root cause and all impacts. Our teams are monitoring the issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d9ce7f0315

Is Scaleway still down?

No, this incident was resolved 2026-05-19 12:22 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

3h 14m, from 2026-05-19 09:07 UTC to 2026-05-19 12:22 UTC, by the times Scaleway posted.

What was affected?

Scaleway named APIs.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.