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Scaleway

[Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down

Degraded Lasted 5h 12m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Dedibox, Network

What to do

  • Check whether you use Scaleway Dedibox, Network. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 12m it lasted.

    Anything that failed between 2026-03-20 10:37 UTC and 2026-03-20 15:49 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 5

  1. investigating

    We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. We are investigating the root cause with our local technicians.

    provider

  2. investigating

    We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. Network Switch is in an incorrect state, we have asked our local technicians to replace it.

    provider

  3. investigating

    Issue is taking longer than expected. We are still on the bridge with local technicians to bring back up the switch and it's associate services

    provider

  4. investigating

    Situation should be resolved since 4:45 UTC We had multiples spare devices with issues which explain the late resolution. We wish you a nice Friday and week-end

    provider

  5. resolved

    We have identified that a network switch in our fr-par-1 data center was malfunctioning, causing a partial outage for Dedibox dedicated servers. The issue has been resolved and all services are now back to normal. We apologize for any inconvenience this may have caused.

    provider

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Corrections

None so far.

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Questions about DWN-72178644c3

Is Scaleway still down?

No, this incident was resolved 2026-03-20 15:49 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

5h 12m, from 2026-03-20 10:37 UTC to 2026-03-20 15:49 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Dedibox, Network.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.