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Scaleway

[Serverless Functions] - [fr-par/nl-ams/pl-waw] DNS resolution failures for all functions

Degraded Lasted 1h 44m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, Serverless Functions
Down Index
22of 100

What to do

  • Check whether you use Scaleway fr-par-1, fr-par-2, fr-par-3, nl-ams-1 and 6 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 44m it lasted.

    Anything that failed between 2026-04-28 12:06 UTC and 2026-04-28 13:50 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 4

  1. investigating

    Customers may experience DNS resolution failures for their Serverless Functions in the nl-ams and pl-waw regions, due to an error that happened during the scheduled maintenance: https://status.scaleway.com/incidents/qhh06fhhn47r. Errors for clients might look like: "lookup [...] on 10.32.15.25:53: read udp 100.96.xx.xx:xx->10.32.15.25:53: i/o timeout". We have identified the root cause. Sorry about any inconvenience.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    After investigation, this also affects functions created on new namespaces on fr-par.

    provider

  4. resolved

    The root cause has been fixed: all functions now have a working DNS again. The incident is now closed. Impacted functions were: - on fr-par, only functions not attached to a private network, that belong to a namespace created after 2026-04-28 8:00 AM UTC, until 1:05 PM UTC. - on nl-ams, all functions not attached to a private network, between 8:41 AM UTC and 1:46 PM UTC - on pl-waw, all functions not attached to a private network, between 9:30 AM UTC and 1:05 PM UTC The incident on nl-ams and pl-waw is related to the scheduled maintenance https://status.scaleway.com/incidents/zrhfpqjvjyrl. A mismatch between DNS service IPs caused the issue. We deeply apologize for the inconvenience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ddeaf40796

Is Scaleway still down?

No, this incident was resolved 2026-04-28 13:50 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

1h 44m, from 2026-04-28 12:06 UTC to 2026-04-28 13:50 UTC, by the times Scaleway posted.

What was affected?

Scaleway named fr-par-1, fr-par-2, fr-par-3, nl-ams-1 and 6 more.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.