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Scaleway

Login Issues Affecting Accounts with Multiple Organizations

Degraded Lasted 15h 26m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Account, Dedibox Console
Down Index
24of 100

What to do

  • Check whether you use Scaleway Account, Dedibox Console. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 15h 26m it lasted.

    Anything that failed between 2026-07-15 15:32 UTC and 2026-07-16 06:58 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 4

  1. investigating

    We are investigating an issue affecting login for some accounts that have multiple organizations linked to them. Accounts with a single organization are not impacted.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-21ea9b4c1a

Is Scaleway still down?

No, this incident was resolved 2026-07-16 06:58 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

15h 26m, from 2026-07-15 15:32 UTC to 2026-07-16 06:58 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Account, Dedibox Console.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.