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Scaleway

[Key Manager] - [fr-par] Request timeouts due to migration issue

Degraded Lasted 5d · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Secret Manager
Down Index
23of 100

What to do

  • Check whether you use Scaleway Secret Manager. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5d it lasted.

    Anything that failed between 2026-07-01 09:48 UTC and 2026-07-06 09:49 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 6

  1. identified

    Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component.

    provider

  2. identified

    Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. monitoring

    Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

    provider

  5. monitoring

    The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d171da3581

Is Scaleway still down?

No, this incident was resolved 2026-07-06 09:49 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

5d, from 2026-07-01 09:48 UTC to 2026-07-06 09:49 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Secret Manager.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.