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Scaleway

[Transactionnal Email] - Delivering Issue

Degraded Lasted 3h 6m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Transactional Email
Down Index
20of 100

What to do

  • Check whether you use Scaleway Transactional Email. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 6m it lasted.

    Anything that failed between 2026-11-05 12:27 UTC and 2026-11-05 15:33 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. identified

    Some customers may experience emails getting stuck while processing or sending. We are actively working to resolve the issue and sincerely apologize for the inconvenience caused.

    provider

  2. monitoring

    We have identified the issue and successfully restored outbound traffic. The problem was caused by a network configuration that failed to apply properly. We applied fix, which resolved the situation, and outgoing emails should start clearing and sending out gradually.

    provider

  3. resolved

    All emails have now been sent, and traffic is back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4c1cf89581

Is Scaleway still down?

No, this incident was resolved 2026-11-05 15:33 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

3h 6m, from 2026-11-05 12:27 UTC to 2026-11-05 15:33 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Transactional Email.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.