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Scaleway

[fr-par-1] - Issue with Compute Instances

Partial outage Lasted 7h 52m · started · Scaleway's page

Level
confirmed
Worst impact
Partial outage
Components
Databases, Instances, Kubernetes Kapsule, Serverless-Database
Down Index
33of 100

What to do

  • Check whether you use Scaleway Databases, Instances, Kubernetes Kapsule, Serverless-Database. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 52m it lasted.

    Anything that failed between 2026-07-21 21:03 UTC and 2026-07-22 04:55 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 10

  1. investigating

    Following a crash of one node on the block storage cluster at 20h15 UTC, some VMs are stuck. The oncall team is investigating it.

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  2. investigating

    We are continuing to investigate this issue.

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  3. investigating

    We are still investigating this critical issue with the utmost priority.

    provider

  4. investigating

    Our team is currently working on solving the issue.

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  5. investigating

    Disk I/O operations are starting to recover, which should begin resolving the issue for the instances.

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  6. investigating

    The situation is stable. All products are now operational except for the Kapsule public API, which is still unavailable.

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  7. monitoring

    The Kapsule public API is available again.

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  8. investigating

    We are currently investigating this issue.

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  9. monitoring

    The situation has returned to normal

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  10. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d00455bd84

Is Scaleway still down?

No, this incident was resolved 2026-07-22 04:55 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

7h 52m, from 2026-07-21 21:03 UTC to 2026-07-22 04:55 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Databases, Instances, Kubernetes Kapsule, Serverless-Database.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.