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Scaleway

[BookMyName][Security] Emergency maintenance - BMN services unavailable

Major outage Lasted 18h 54m · started · Scaleway's page

Level
confirmed
Worst impact
Major outage
Components
BookMyName
Down Index
45of 100

What to do

  • Check whether you use Scaleway BookMyName. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18h 54m it lasted.

    Anything that failed between 2026-10-21 14:06 UTC and 2026-10-22 09:00 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. investigating

    Started: 21 Oct 2026, 15:50 CEST Status: Emergency maintenance in progress Impact: All BMN services are unavailable. The PHP project released today a fix for two critical  vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken BMN services offline while we apply the patched PHP versions. Our team is actively working to patch and restore the service as soon as possible.

    provider

  2. identified

    Update at 18:40 CEST The BookMyName website, its webmail, and the RDAP services are back up. The redirection service is still down: it requires further investigation before it can be patched and restored.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7fd4b6a30d

Is Scaleway still down?

No, this incident was resolved 2026-10-22 09:00 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

18h 54m, from 2026-10-21 14:06 UTC to 2026-10-22 09:00 UTC, by the times Scaleway posted.

What was affected?

Scaleway named BookMyName.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.