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Scaleway

[Kapsule] - [All region] - Error 500 when creating pool

Degraded Lasted 36m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, it-mil-1, Kubernetes Kapsule

What to do

  • Check whether you use Scaleway fr-par-1, fr-par-2, fr-par-3, nl-ams-1 and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.

    Anything that failed between 2026-07-20 13:31 UTC and 2026-07-20 14:07 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. investigating

    Pool creation throw error 500 when trying to create new pool. Our team is investigating.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. resolved

    The issue has been resolved by our product team. Pools should now be created without any further issues.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-633f0611c7

Is Scaleway still down?

No, this incident was resolved 2026-07-20 14:07 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

36m, from 2026-07-20 13:31 UTC to 2026-07-20 14:07 UTC, by the times Scaleway posted.

What was affected?

Scaleway named fr-par-1, fr-par-2, fr-par-3, nl-ams-1 and 7 more.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.