- Level
- confirmed
- Worst impact
- Degraded
- Components
- Billing
- Down Index
- 23of 100
What to do
Check whether you use Scaleway Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 16d 6h it lasted.
Anything that failed between 2026-04-20 07:43 UTC and 2026-05-06 14:05 UTC may need a replay.Subscribe to Scaleway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Scaleway 3
- investigating
We are currently investigating an issue affecting some card operations processed through Stripe. This may impact both the addition of new cards and, potentially, some payments requiring Stripe authentication.
provider
- investigating
The issue has been fixed. If you are still encountering an issue with Stripe payment, it is related to your bank. Please contact them to unlock the situation and allow the payment to go through Stripe. Or add another payment method.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-42a451270c
Is Scaleway still down?
No, this incident was resolved 2026-05-06 14:05 UTC. For Scaleway's live state, see https://down.guide/scaleway.
How long did it last?
16d 6h, from 2026-04-20 07:43 UTC to 2026-05-06 14:05 UTC, by the times Scaleway posted.
What was affected?
Scaleway named Billing.
What caused it?
Scaleway hasn't published a root cause. If it does, it shows here.
Where does this come from?
Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.