- Level
- confirmed
- Worst impact
- Major outage
- Components
- Hosting, Web Hosting
- Down Index
- 46of 100
What to do
Check whether you use Scaleway Hosting, Web Hosting. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5d 2h it lasted.
Anything that failed between 2026-10-21 14:38 UTC and 2026-10-26 16:55 UTC may need a replay.Subscribe to Scaleway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Scaleway 3
- identified
The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken Webhosting websites offline while we apply the patched PHP versions. Our team is actively working to patch and restore the service as soon as possible.
provider
- identified
[Update] Security Maintenance – Web Hosting Services Security patching for the php2shell vulnerability is progressing: cPanel Environments (Resolved): PHP versions have been updated across all Scaleway and Online.net cPanel servers (as well as Scaleway Plesk). Maintenance mode has been lifted, and services are back online. Classic Shared Hosting / Mutu (In Progress): Classic shared environments remain under maintenance while work is actively underway.
provider
- identified
[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served normally on their patched PHP version. -PHP 5.x: websites previously running PHP 5.2, 5.4 or 5.5 have been automatically migrated to PHP 5.6 (patched) and are served normally. We recommend that customers check that their websites are working correctly after this version change, following the recommendations in this guide: https://www.scaleway.com/en/docs/webhosting/reference-content/php-5-6-migration-guide/ -PHP 4: websites remain in maintenance and are served a maintenance page. Customers can bring their websites back online by migrating to PHP 5.6 or later. We apologize for the inconvenience, and thank you for your patience.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9651bf0b7c
Is Scaleway still down?
No, this incident was resolved 2026-10-26 16:55 UTC. For Scaleway's live state, see https://down.guide/scaleway.
How long did it last?
5d 2h, from 2026-10-21 14:38 UTC to 2026-10-26 16:55 UTC, by the times Scaleway posted.
What was affected?
Scaleway named Hosting, Web Hosting.
What caused it?
Scaleway hasn't published a root cause. If it does, it shows here.
Where does this come from?
Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.