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Scaleway

[Network infrastructure] - [DC5][PAR-2] Public network issue

Major outage Lasted 3h 1m · started · Scaleway's page

Level
confirmed
Worst impact
Major outage
Components
fr-par-2, Elastic Metal

What to do

  • Check whether you use Scaleway fr-par-2, Elastic Metal. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 1m it lasted.

    Anything that failed between 2026-06-22 09:23 UTC and 2026-06-22 12:24 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 5

  1. investigating

    Customers may experience a partial outage of public network connectivity on Elastic Metal servers in PAR2 (DC5).

    provider

  2. identified

    The root cause has been found. A fix is being deployed.

    provider

  3. monitoring

    The fix has been deployed. Services are up and running. We are monitoring the situation and we will provide more information.

    provider

  4. monitoring

    During routine maintenance, a new configuration was deployed to our backbone routers managing traffic for fr-par-2. An unforeseen configuration conflict resulted in a total loss of public connectivity (blackholing) for all Elastic Metal servers. The configuration was pushed at 08:42 UTC for both IPv4 and IPv6. IPv4 was rollback at 09:20 and IPv6 was rollback at 09:45, restoring all connectivity.

    provider

  5. resolved

    Everything is back to normal. Services are up and running. If you are still encountering an issue, please contact our support team.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-589dd4361c

Is Scaleway still down?

No, this incident was resolved 2026-06-22 12:24 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

3h 1m, from 2026-06-22 09:23 UTC to 2026-06-22 12:24 UTC, by the times Scaleway posted.

What was affected?

Scaleway named fr-par-2, Elastic Metal.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.