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Scaleway

[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12

Degraded Lasted 1h 20m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
Dedibox
Down Index
18of 100

What to do

  • Check whether you use Scaleway Dedibox. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 20m it lasted.

    Anything that failed between 2026-06-15 09:00 UTC and 2026-06-15 10:20 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 4

  1. investigating

    Some customers may have experienced network connectivity issues in AMS1 Room H6 Rack 6.12.17 6.12.29 6.12.60 6.12.67 and 6.12.71 to 6.12.75 due to a unexpected network switch reboot.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.

    provider

  4. resolved

    The root cause was due to a hardware issue on the switch. We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue. All servers linked to this switch and racks are up and running.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fa87caeebc

Is Scaleway still down?

No, this incident was resolved 2026-06-15 10:20 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

1h 20m, from 2026-06-15 09:00 UTC to 2026-06-15 10:20 UTC, by the times Scaleway posted.

What was affected?

Scaleway named Dedibox.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.