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Scaleway

[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network

Degraded Lasted 20h 45m · started · Scaleway's page

Level
confirmed
Worst impact
Degraded
Components
fr-par-1, fr-par-2, fr-par-3, Serverless Container
Down Index
24of 100

What to do

  • Check whether you use Scaleway fr-par-1, fr-par-2, fr-par-3, Serverless Container. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 45m it lasted.

    Anything that failed between 2026-08-17 16:41 UTC and 2026-08-18 13:26 UTC may need a replay.
  • Subscribe to Scaleway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=scaleway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Scaleway 3

  1. investigating

    On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC. Containers should now be able to reach resources in their Private Network as before. If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through their private endpoint during the time range above, the issues are likely linked. If you still continue to face these errors, feel free to open a support ticket. We sincerely apologize for any inconvenience.

    provider

  2. monitoring

    We have finished rolling back the faulty deployment. Situation should be good now for all users.

    provider

  3. resolved

    After investigation, we have found the root cause. The issue happened because of blackholed traffic, but only on some Private Networks with a specific configuration: - PNs with ACLs - PNs inside VPCs with "enable_routing" set to false Anyway, we have rolled back the component causing the issues, so this error shouldn't happen anymore. Sorry again for any inconvenience.

    provider

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Corrections

None so far.

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Questions about DWN-e70ed425a4

Is Scaleway still down?

No, this incident was resolved 2026-08-18 13:26 UTC. For Scaleway's live state, see https://down.guide/scaleway.

How long did it last?

20h 45m, from 2026-08-17 16:41 UTC to 2026-08-18 13:26 UTC, by the times Scaleway posted.

What was affected?

Scaleway named fr-par-1, fr-par-2, fr-par-3, Serverless Container.

What caused it?

Scaleway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Scaleway's official status page, https://status.scaleway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.