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Secureframe

Secureframe Agent not installating on Windows and Linux

Degraded Lasted 20h 12m · started · Secureframe's page

Level
confirmed
Worst impact
Degraded
Components
Secureframe Agent
Down Index
26of 100

What to do

  • Check whether you use Secureframe Secureframe Agent. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 12m it lasted.

    Anything that failed between 2022-12-15 22:39 UTC and 2022-12-16 18:50 UTC may need a replay.
  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 3

  1. identified

    The issue has been identified and a fix is being implemented. This only affects the generation of new agent packages.

    provider

  2. identified

    We have deployed a fix for installing agents. Existing agent packages did not have any issues with syncing or installation.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1035eeb52b

Is Secureframe still down?

No, this incident was resolved 2022-12-16 18:50 UTC. For Secureframe's live state, see https://down.guide/secureframe.

How long did it last?

20h 12m, from 2022-12-15 22:39 UTC to 2022-12-16 18:50 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Secureframe Agent.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.