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Secureframe

Employee onboarding is inaccessible for a subset of users

Degraded Lasted 1h 36m · started · Secureframe's page

Level
confirmed
Worst impact
Degraded
Components
Web Application

What to do

  • Check whether you use Secureframe Web Application. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 36m it lasted.

    Anything that failed between 2022-09-23 21:00 UTC and 2022-09-23 22:36 UTC may need a replay.
  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 6

  1. investigating

    We are currently investigating this issue

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1087e8e77a

Is Secureframe still down?

No, this incident was resolved 2022-09-23 22:36 UTC. For Secureframe's live state, see https://down.guide/secureframe.

How long did it last?

1h 36m, from 2022-09-23 21:00 UTC to 2022-09-23 22:36 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Web Application.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.