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Secureframe

DNS Issue with Heroku

Degraded Lasted 1h 1m · started · Secureframe's page

Level
confirmed
Worst impact
Degraded
Components
Web Application
Regions
eu, us
Down Index
25of 100

What to do

  • Check whether you use Secureframe Web Application in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 1m it lasted.

    Anything that failed between 2022-08-23 23:25 UTC and 2022-08-24 00:26 UTC may need a replay.
  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 3

  1. investigating

    Our hosting provider is having a DNS outage. More information can be found here https://status.heroku.com/incidents/2453

    provider

  2. identified

    We are continuing the monitor the situation at our hosting provider. It's a widespread issue impacting their customers in the US and Europe. They are currently working on a solution https://status.heroku.com/

    provider

  3. resolved

    We have found a workaround to the hosting providers ongoing issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8a62102f34

Is Secureframe still down?

No, this incident was resolved 2022-08-24 00:26 UTC. For Secureframe's live state, see https://down.guide/secureframe.

How long did it last?

1h 1m, from 2022-08-23 23:25 UTC to 2022-08-24 00:26 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Web Application in eu, us.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.