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Secureframe

Personnel Pages - Empty Display of Personnel

Degraded Lasted 27m · started · Secureframe's page

Level
confirmed
Worst impact
Degraded
Components
Web Application
Down Index
19of 100

What to do

  • Check whether you use Secureframe Web Application. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.

    Anything that failed between 2023-08-10 17:42 UTC and 2023-08-10 18:09 UTC may need a replay.
  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 2

  1. identified

    Some Secureframe users may see an empty Personnel page in the application. We have determined the cause, and we are deploying an expedited bug-fix for this issue.

    provider

  2. resolved

    Production fixed has been rolled out, and normal operations have resumed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9b5a932f56

Is Secureframe still down?

No, this incident was resolved 2023-08-10 18:09 UTC. For Secureframe's live state, see https://down.guide/secureframe.

How long did it last?

27m, from 2023-08-10 17:42 UTC to 2023-08-10 18:09 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Web Application.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.