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Secureframe

Login to Secureframe failing for some customers

Partial outage Lasted 8m · started · Secureframe's page

Level
confirmed
Worst impact
Partial outage
Components
Web Application
Down Index
26of 100

What to do

  • Check whether you use Secureframe Web Application. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8m it lasted.

    Anything that failed between 2022-08-31 12:16 UTC and 2022-08-31 12:24 UTC may need a replay.
  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 2

  1. investigating

    We have received reports of customers not being able to log in to Secureframe. We are investigating.

    provider

  2. resolved

    We have resolved the issue

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cac6219583

Is Secureframe still down?

No, this incident was resolved 2022-08-31 12:24 UTC. For Secureframe's live state, see https://down.guide/secureframe.

How long did it last?

8m, from 2022-08-31 12:16 UTC to 2022-08-31 12:24 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Web Application.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.