Tiktok Conversion Destinations are experiencing an outage

What to do

• Check whether you use Segment Streaming Destinations (US), Streaming Destinations (EU) in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 22h 17m it lasted.

  Anything that failed between 2026-01-25 11:37 UTC and 2026-01-26 09:54 UTC may need a replay.

• Subscribe to Segment's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 4

1. investigatingJan 25, 2026, 11:37 AM UTC

   We are currently investigating an issue with Tiktok Offline Conversions and Tiktok Conversions destination. Tiktok Business APIs are experiencing an outage.

   provider

2. identifiedJan 25, 2026, 5:01 PM UTC

   Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported.

   provider

3. monitoringJan 26, 2026, 8:10 AM UTC

   Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic.

   provider

4. resolvedJan 26, 2026, 9:54 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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