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Segment

Audience & Journey data delivery delay in EU region

Degraded Lasted 1h 16m · started · Segment's page

Level
confirmed
Worst impact
Degraded
Components
Engage (EU), Linked Audiences (EU), Journeys (EU)
Regions
eu

What to do

  • Check whether you use Segment Engage (EU), Linked Audiences (EU), Journeys (EU) in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 16m it lasted.

    Anything that failed between 2026-10-02 23:12 UTC and 2026-10-03 00:28 UTC may need a replay.
  • Subscribe to Segment's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 2

  1. identified

    We have identified an issue affecting a small portion of Audience & Journey delivery resulting in data delay.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fcca58b1bf

Is Segment still down?

No, this incident was resolved 2026-10-03 00:28 UTC. For Segment's live state, see https://down.guide/segment.

How long did it last?

1h 16m, from 2026-10-02 23:12 UTC to 2026-10-03 00:28 UTC, by the times Segment posted.

What was affected?

Segment named Engage (EU), Linked Audiences (EU), Journeys (EU) in eu.

What caused it?

Segment hasn't published a root cause. If it does, it shows here.

Where does this come from?

Segment's official status page, https://status.segment.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.