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Segment

SSO Login Issues with the Segment App

Partial outage Lasted 1h 11m · started · Segment's page

Level
confirmed
Worst impact
Partial outage
Components
Web Interface (US)
Regions
us
Down Index
32of 100

What to do

  • Check whether you use Segment Web Interface (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.

    Anything that failed between 2026-09-10 14:28 UTC and 2026-09-10 15:39 UTC may need a replay.
  • Subscribe to Segment's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 3

  1. investigating

    We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.

    provider

  2. identified

    The root cause of the issue with SSO login has been identified and we are working on a fix.

    provider

  3. resolved

    The issue has been mitigated, and SSO login is now fully functional for the Segment app.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6a13f66843

Is Segment still down?

No, this incident was resolved 2026-09-10 15:39 UTC. For Segment's live state, see https://down.guide/segment.

How long did it last?

1h 11m, from 2026-09-10 14:28 UTC to 2026-09-10 15:39 UTC, by the times Segment posted.

What was affected?

Segment named Web Interface (US) in us.

What caused it?

Segment hasn't published a root cause. If it does, it shows here.

Where does this come from?

Segment's official status page, https://status.segment.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.