Issue with Engage UI

What to do

• Check whether you use Segment Web Interface (US), Engage (US) in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 11m it lasted.

  Anything that failed between 2026-09-03 18:30 UTC and 2026-09-03 22:41 UTC may need a replay.

• Subscribe to Segment's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 7

1. identifiedSep 3, 2026, 5:53 PM UTC

   We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.

   provider

2. identifiedSep 3, 2026, 6:06 PM UTC

   We are continuing to work on a fix for this issue.

   provider

3. identifiedSep 3, 2026, 6:30 PM UTC

   We are continuing to take urgent action to fix this issue.

   provider

4. identifiedSep 3, 2026, 6:56 PM UTC

   We are continuing to take urgent action to fix this issue.

   provider

5. identifiedSep 3, 2026, 7:34 PM UTC

   We are continuing to take urgent action to fix this issue.

   provider

6. monitoringSep 3, 2026, 8:26 PM UTC

   A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

   provider

7. resolvedSep 3, 2026, 10:41 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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