Elevated errors in Facebook Destinations

What to do

• Check whether you use Segment Streaming Destinations (US) in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 16m it lasted.

  Anything that failed between 2025-11-24 01:47 UTC and 2025-11-24 05:04 UTC may need a replay.

• Subscribe to Segment's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 6

1. investigatingNov 24, 2025, 1:47 AM UTC

   We are observing elevated errors in the following Facebook destinations (actions-facebook-conversions-api, actions-facebook-custom-audiences, facebook-app-events, facebook-offline-conversions, facebook-pixel-server-side, personas-facebook-ads).

   provider

2. identifiedNov 24, 2025, 3:20 AM UTC

   We have identified the root cause of the incident and we are working towards a fix.

   provider

3. monitoringNov 24, 2025, 3:53 AM UTC

   We are observing early signs of success. We will continue to monitor.

   provider

4. monitoringNov 24, 2025, 4:50 AM UTC

   All impacted destinations have recovered and normal operations have resumed. We will continue to monitor closely.

   provider

5. monitoringNov 24, 2025, 4:50 AM UTC

   We are continuing to monitor for any further issues.

   provider

6. resolvedNov 24, 2025, 5:04 AM UTC

   We've confirmed that the impacted destinations have recovered.

   provider

Corrections

None so far.

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