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Segment

elevated delivery latency in eu-west-1

Degraded Lasted 1h 12m · started · Segment's page

Level
confirmed
Worst impact
Degraded
Components
Streaming Destinations (EU)
Regions
eu, eu-west-1
Down Index
26of 100

What to do

  • Check whether you use Segment Streaming Destinations (EU) in eu, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 12m it lasted.

    Anything that failed between 2025-10-09 17:09 UTC and 2025-10-09 18:21 UTC may need a replay.
  • Subscribe to Segment's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 3

  1. investigating

    Segment p99 delivery latency is elevated above slightly above 5 minutes. We're actively investigating.

    provider

  2. monitoring

    Delays in production in the eu-west-1 region have returned to normal. We're actively monitoring.

    provider

  3. resolved

    After thorough monitoring and analysis, we have determined that this issue did not impact customers.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-570d1a2779

Is Segment still down?

No, this incident was resolved 2025-10-09 18:21 UTC. For Segment's live state, see https://down.guide/segment.

How long did it last?

1h 12m, from 2025-10-09 17:09 UTC to 2025-10-09 18:21 UTC, by the times Segment posted.

What was affected?

Segment named Streaming Destinations (EU) in eu, eu-west-1.

What caused it?

Segment hasn't published a root cause. If it does, it shows here.

Where does this come from?

Segment's official status page, https://status.segment.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.