Degraded performance in Audiences and Journeys UI

What to do

• Check whether you use Segment Web Interface (US), Public API (US), Web Interface (EU), Public API (EU) in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 10h 5m it lasted.

  Anything that failed between 2026-03-09 14:40 UTC and 2026-03-10 00:45 UTC may need a replay.

• Subscribe to Segment's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 5

1. identifiedMar 9, 2026, 2:40 PM UTC

   Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.

   provider

2. identifiedMar 9, 2026, 5:18 PM UTC

   The engineering team is continuing to work to mitigate the issue.

   provider

3. identifiedMar 9, 2026, 8:51 PM UTC

   The engineering team is still working on mitigating the issue.

   provider

4. identifiedMar 9, 2026, 10:29 PM UTC

   The issue has been mitigated.

   provider

5. resolvedMar 10, 2026, 12:45 AM UTC

   The issue has been resolved.

   provider

Corrections

None so far.

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