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Segment

Reverse ETL syncs experiencing partial disruptions

Partial outage Lasted 3h 13m · started · Segment's page

Level
confirmed
Worst impact
Partial outage
Components
Reverse ETL (EU), Reverse ETL (US)
Regions
eu, us
Down Index
38of 100

What to do

  • Check whether you use Segment Reverse ETL (EU), Reverse ETL (US) in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 13m it lasted.

    Anything that failed between 2026-04-09 16:40 UTC and 2026-04-09 19:53 UTC may need a replay.
  • Subscribe to Segment's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=segment works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Segment 4

  1. investigating

    Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.

    provider

  2. identified

    We've identified the issue and are currently working on mitigating it.

    provider

  3. monitoring

    A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e969826dc5

Is Segment still down?

No, this incident was resolved 2026-04-09 19:53 UTC. For Segment's live state, see https://down.guide/segment.

How long did it last?

3h 13m, from 2026-04-09 16:40 UTC to 2026-04-09 19:53 UTC, by the times Segment posted.

What was affected?

Segment named Reverse ETL (EU), Reverse ETL (US) in eu, us.

What caused it?

Segment hasn't published a root cause. If it does, it shows here.

Where does this come from?

Segment's official status page, https://status.segment.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.