- Level
- confirmed
- Worst impact
- Degraded
- Components
- SendGrid API, SendGrid Website
- Down Index
- 25of 100
What to do
Check whether you use SendGrid SendGrid API, SendGrid Website. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20h 43m it lasted.
Anything that failed between 2026-08-31 19:45 UTC and 2026-09-01 16:27 UTC may need a replay.Subscribe to SendGrid's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sendgrid works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SendGrid 11
- investigating
Starting around 11:45 AM PDT, our engineers began investigating an issue where users may experience inconsistencies while viewing Suppression - Blocks list data via API (v3/suppression/blocks) and the dashboard. Mail send is not impacted. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- investigating
Our engineers are continuing to investigate the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail send remains unaffected. We will provide another update in an hour or as soon as more information becomes available.
provider
- monitoring
We are continuing to monitor the issue causing inconsistencies with Suppression - Blocks list data (v3/suppression/blocks). Mail delivery is fully operational. We will provide the next update tomorrow morning PDT or sooner if details change.
provider
- resolved
Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved. The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API. All services are now operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7491034c00
Is SendGrid still down?
No, this incident was resolved 2026-09-01 16:27 UTC. For SendGrid's live state, see https://down.guide/sendgrid.
How long did it last?
20h 43m, from 2026-08-31 19:45 UTC to 2026-09-01 16:27 UTC, by the times SendGrid posted.
What was affected?
SendGrid named SendGrid API, SendGrid Website.
What caused it?
SendGrid hasn't published a root cause. If it does, it shows here.
Where does this come from?
SendGrid's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.