- Level
- confirmed
- Worst impact
- Degraded
- Components
- UPS
What to do
Check whether you use Shippo UPS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 33m it lasted.
Anything that failed between 2026-11-04 14:50 UTC and 2026-11-04 15:23 UTC may need a replay.Subscribe to Shippo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shippo 2
- investigating
Hi team, we're seeing an elevated error rate with UPS label generation detected through our internal monitoring system. Impact: Label purchases for International, Military, and U.S. Territory shipments are currently failing. Domestic label generation is working normally. We've contacted UPS and are monitoring closely. We'll update you when we hear back from UPS or when the situation changes.
provider
- resolved
The issue has been resolved and the service is operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0844ccba3f
Is Shippo still down?
No, this incident was resolved 2026-11-04 15:23 UTC. For Shippo's live state, see https://down.guide/shippo.
How long did it last?
33m, from 2026-11-04 14:50 UTC to 2026-11-04 15:23 UTC, by the times Shippo posted.
What was affected?
Shippo named UPS.
What caused it?
Shippo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shippo's official status page, https://status.goshippo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.