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Shopify

Admin left nav is missing elements

Degraded Lasted 3m · started · Shopify's page

Level
confirmed
Worst impact
Degraded
Components
Admin
Down Index
13of 100

What to do

  • Check whether you use Shopify Admin. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3m it lasted.

    Anything that failed between 2020-03-20 00:21 UTC and 2020-03-20 00:24 UTC may need a replay.
  • Subscribe to Shopify's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shopify 2

  1. identified

    Several merchants have reported navigation elements missing from the left navigation. This affects a merchant's ability to use sub-nav items. The problem has been identified and a fix will be rolled out.

    provider

  2. resolved

    This incident has now been resolved, and all items in the left nav are now back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0d939a3399

Is Shopify still down?

No, this incident was resolved 2020-03-20 00:24 UTC. For Shopify's live state, see https://down.guide/shopify.

How long did it last?

3m, from 2020-03-20 00:21 UTC to 2020-03-20 00:24 UTC, by the times Shopify posted.

What was affected?

Shopify named Admin.

What caused it?

Shopify hasn't published a root cause. If it does, it shows here.

Where does this come from?

Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.