- Level
- confirmed
- Worst impact
- Degraded
- Components
- Reports and Dashboards
- Down Index
- 22of 100
What to do
Check whether you use Shopify Reports and Dashboards. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 52m it lasted.
Anything that failed between 2019-11-12 19:18 UTC and 2019-11-12 22:10 UTC may need a replay.Subscribe to Shopify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shopify 4
- investigating
Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-16be1cea37
Is Shopify still down?
No, this incident was resolved 2019-11-12 22:10 UTC. For Shopify's live state, see https://down.guide/shopify.
How long did it last?
2h 52m, from 2019-11-12 19:18 UTC to 2019-11-12 22:10 UTC, by the times Shopify posted.
What was affected?
Shopify named Reports and Dashboards.
What caused it?
Shopify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.