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Shopify

Theme Editor degraded

Degraded Lasted 1h 29m · started · Shopify's page

Level
confirmed
Worst impact
Degraded
Components
Admin
Down Index
20of 100

What to do

  • Check whether you use Shopify Admin. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 29m it lasted.

    Anything that failed between 2020-02-27 14:15 UTC and 2020-02-27 15:44 UTC may need a replay.
  • Subscribe to Shopify's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shopify 2

  1. identified

    The issue has been identified and a fix is being implemented.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1a37a13e25

Is Shopify still down?

No, this incident was resolved 2020-02-27 15:44 UTC. For Shopify's live state, see https://down.guide/shopify.

How long did it last?

1h 29m, from 2020-02-27 14:15 UTC to 2020-02-27 15:44 UTC, by the times Shopify posted.

What was affected?

Shopify named Admin.

What caused it?

Shopify hasn't published a root cause. If it does, it shows here.

Where does this come from?

Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.