- Level
- confirmed
- Worst impact
- Degraded
- Components
- Admin
- Down Index
- 24of 100
What to do
Check whether you use Shopify Admin. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 53m it lasted.
Anything that failed between 2019-10-22 20:13 UTC and 2019-10-23 03:07 UTC may need a replay.Subscribe to Shopify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shopify 3
- investigating
Some users are currently unable to install Themes from the Shopify Theme Store. Some users are currently unable to download Shipping Labels. Some users are currently unable to retrieve digital downloads. We are investigating the issue and will keep you updated.
provider
- identified
The issue has been identified. We are working with our third party providers to resolve these issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2a76d78d5f
Is Shopify still down?
No, this incident was resolved 2019-10-23 03:07 UTC. For Shopify's live state, see https://down.guide/shopify.
How long did it last?
6h 53m, from 2019-10-22 20:13 UTC to 2019-10-23 03:07 UTC, by the times Shopify posted.
What was affected?
Shopify named Admin.
What caused it?
Shopify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.