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Shopify

Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues

Degraded Lasted 55m · started · Shopify's page

Level
confirmed
Worst impact
Degraded
Components
Checkout
Down Index
19of 100

What to do

  • Check whether you use Shopify Checkout. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.

    Anything that failed between 2019-11-11 11:52 UTC and 2019-11-11 12:47 UTC may need a replay.
  • Subscribe to Shopify's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shopify 3

  1. investigating

    Order Printer app, as well as Amazon and Google Shopping sales channels is experiencing issues on some stores. We’re investigating and will keep you updated.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3ac5bc70be

Is Shopify still down?

No, this incident was resolved 2019-11-11 12:47 UTC. For Shopify's live state, see https://down.guide/shopify.

How long did it last?

55m, from 2019-11-11 11:52 UTC to 2019-11-11 12:47 UTC, by the times Shopify posted.

What was affected?

Shopify named Checkout.

What caused it?

Shopify hasn't published a root cause. If it does, it shows here.

Where does this come from?

Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.